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  • vikram j. reviewed
    Walk London

    Grabbed leather loafers on launch. Account setup, Apple Pay, done. The box was slick with dust bags, which made it feel premium. They ran a half size big for me, so I used the free UK exchange. Dropped the return at a point nearby, and the replacement came quick. The leather feels soft and comfy out of the gate. If you check the size guide, you’ll be golden. I’m eyeing their boots next.

  • E. McDonald reviewed
    Diamonds Factory

    Getting started was surprisingly simple. I booked a quick virtual chat, then used the builder to pick a lab grown diamond, metal, and a classic setting. The filters made sense, and the sizing guide was clear. Checkout took a minute with card payment and I liked seeing the estimated delivery window on the page. My order status updated a couple times and tracking arrived when it shipped. The ring looked exactly like the preview and felt solid. I kept the free resize note just in case, but it fit. Felt confident the whole way.

  • hazel b. reviewed
    Myer

    I ordered shoes and a small appliance. Delivery on the appliance was fine, but the shoes did not fit. The online return label flow felt slow and I had to pay return shipping, which stung. Chat took a while to reach a person. Once processed, the refund landed. Value is there if you catch a promo, but marketplace and return nuances make it less straightforward than I hoped. In-store resolution tends to be faster for me.