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  • darren black reviewed
    Oliver Jewellery

    Right after the appraisal, the number came back and I just nodded. No drama. The payout was immediate and I didn’t have to haggle. Seeing the authenticated inventory in the cases also reassured me they know this space. For a quick sale, this hit the spot perfectly.

  • Matthew L. reviewed
    Walk London

    Loved the look of the Chelsea boots, but the fit ran narrow on my foot. I initiated a return and exchange. The process worked, but the turnaround stretched longer than I expected during a busy period. Communication stayed polite, just slow. The new size is better and the quality feels solid for the price. I’ll shop again, with the caveat to allow extra time for returns around launches or seasonal drops.

  • Talia Keenan reviewed
    AKIRA

    Loved the denim jacket look, but the wash ran a bit different in person. I considered sending it back, then saw the store credit return policy and decided to keep it. Shipping was fine. I felt slightly boxed in on options. Fashion is on trend, policies are tighter than some rivals.