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  • hazel b. reviewed
    Myer

    I ordered shoes and a small appliance. Delivery on the appliance was fine, but the shoes did not fit. The online return label flow felt slow and I had to pay return shipping, which stung. Chat took a while to reach a person. Once processed, the refund landed. Value is there if you catch a promo, but marketplace and return nuances make it less straightforward than I hoped. In-store resolution tends to be faster for me.

  • Laura McCarthy reviewed
    Noroze

    Grabbed joggers and a hoodie. Account setup was painless and sizes matched the chart. Dispatch email came fast and Royal Mail tracking worked. For the price, solid buy.

  • graham di angelo reviewed
    Natural Baby Shower

    Ordering a travel system felt daunting, but their site layout and comparisons made it simple. I felt reassured by the parent reviews and the clear delivery estimates. Payment was smooth and the courier handled the larger boxes carefully. The build quality is excellent, so I’m confident strapping baby in. I like knowing there’s a generous return window if we change our mind on smaller accessories. Service quality felt thoughtful, not just transactional.