Reviews Summary

Bonfire.com has a 4.3 - star rating from 24 reviews, indicating a high level of customer satisfaction!

5 stars
15 reviews
4 stars
4 reviews
3 stars
4 reviews
2 stars
0 reviews
1 stars
1 review
Rating (1.0)

About company

Bonfire.com is a platform that allows users to design and sell custom apparel without managing inventory. The company offers two main services: launching campaigns to sell products at a profit and purchasing shirts in bulk through their Supply option. Bonfire handles all logistics, including printing and shipping, and provides a powerful design tool for creating custom artwork. The platform supports fundraising features, enabling users to raise money for causes while selling their designs. Headquartered in Richmond, Virginia, Bonfire serves customers globally and offers excellent customer support to assist with any inquiries.

Key Details:

  • Location: The company is headquartered in Richmond, Virginia, United States.
  • Founders: Bonfire.com was founded by Brian Marks.
  • Foundation Date: The company was established in the year 2012.

Customer reviews

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(4.0)
Mixed Feelings: Great Shirt, Poor Transparency

Man, I gotta tell you about my experience. So, I was trying to get some info on this extended catalog of products you guys supposedly have. But getting a straight answer? Impossible. Why not just put your policy out there, on the website, clear as day? Instead, first your AI tells me the catalog doesn't exist. Then, after I keep asking, your support team says it does exist, but I don't qualify to see it. Seriously, just be upfront about it. The whole secretive vibe made me check out other platforms, and I've gotta say, it kinda shook my trust in you guys. And then, my shirt didn't show up on time. Another bummer. But when it finally did arrive, wow, it looked fantastic. Made me proud to partner with your company. So, major props for the quality of the shirts and merchandise. But please, fix the communication about the extended catalog and who gets access.

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(3.0)
I ordered three shirts from the same place

I ordered three shirts from the same place (Items A, B, & C). Realized later I chose the wrong one for the last one. I reached out to customer service and explained. They said okay, they'd cancel it, and I could reorder. So I did, with the right item (Items A, B, & D). A week later, I got two of item B. I was confused, so checked the site. My order history showed they were all separate orders. Item C was refunded, but now I had two As, two Bs, and one D, each full price with full shipping, all "processing". Contacted customer service again, but they said it was too late, as they print each one individually, so no returns. If they'd just done what they said, this wouldn't have happened. I feel taken advantage of and ripped off. There are cheaper places where I can customize shirts and mugs and donate what I save to the cause I want.

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(1.0)
Misleading Colors and Poor Quality Control

I had a pretty frustrating experience with this company. It seems like customer service is non-existent. The graphic and the fabric's color on the shirt I ordered were almost the same, making it look all wrong. Anyone could've seen that, but they shipped it anyway. I get that they keep prices low by skipping on quality control, but if that's their thing, they should at least remove color options that clash with the graphics. The online picture made it look like the graphic would stand out, but it didn't at all. This seems to be a common problem, as the return/refund section of their website even has a default option for "fabric and graphic are too similar in color." So, clearly, they know about it but aren't fixing it.

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(5.0)
Amazing Service and Fantastic Selection

Went to this clothing store the other day and it was awesome. The folks working there were super nice and really paid attention to what I needed. Everything in the store was laid out so neatly, it made looking through all the different sections a breeze. They had an amazing range of clothes, like seriously, something for every style and event. The fitting rooms were spotless and roomy, and the staff even gave me some great tips on matching outfits. Left the place totally happy with my buys and the service was top-notch.

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(4.0)
Pricey Tee, But Worth Every Penny!

Ordered a T-shirt from the UK, and gotta say, the price was quite a shocker for just a basic tee! It took its sweet time getting here, and when I finally ripped open the package, I was kinda bummed about the thin fabric. I mean, for that kind of money, you'd expect something sturdier, right? But then I put it on and oh boy, it was like magic. Super soft, not see-through at all, and the fit? Absolutely perfect! So yeah, I'm happy with it, even though it did burn a hole in my pocket. Thanks!

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(5.0)
Bonfire: Perfect Merch for a Good Cause

Man, I gotta tell ya about Bonfire. It's this awesome spot where you can get unique merch and also lend a hand to families who need some help with fundraising. I put in this massive order and, dude, everything turned out spot on from start to finish. The stuff came in just as we hoped, no hiccups or anything. I’m for sure gonna buy from them again and think of them first when it comes to raising funds.

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(3.0)
Great Shirt, But Delivery Took Ages

Man, the T-shirt's quality is solid. But geez, Bonfire took forever to deliver it—over five weeks, can you believe that? When I finally reached out to customer service, the lady who answered was actually super helpful. She told me there were some printing issues and even took off the shipping charges for me. Still, I really wish the folks at Bonfire had let me know about the delay way sooner.

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(5.0)
I truly cherished the opportunity to support the Free Gaza Circus through this purchase

I truly cherished the opportunity to support the Free Gaza Circus through this purchase. It feels like contributing to a historic cause while also aiding in raising much-needed funds. My heartfelt gratitude to all involved, and I extend my best wishes for their success. I sincerely hope they navigate through challenges and emerge stronger, continuing to make a positive impact.

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(5.0)
Perfect Gift: High-Quality and Great Fit

I ordered these shirts as a gift, and they came right on time. My friends who got them couldn't stop talking about how soft the fabric felt. They loved the way the shirts fit, saying it was just perfect for their sizes. One of them even mentioned it's "a really nice quality product." They seemed genuinely happy with the gift.

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(4.0)
Gray Surprise, Fingers Crossed for Fit!

Just got this shirt, and it looks pretty nice. Threw it in the wash, so can't really say much about the fit yet. The only letdown here is probably on me. Somehow ended up with a gray T-shirt, which I don't remember choosing. Must've been tired or something and clicked the wrong color. Oh well, fingers crossed it fits well!

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(4.0)
Stylish Shirts, Minor Text Color Issue

I found a great variety of shirt styles and colors at Bonfire, which was awesome. However, the one I got had text that was barely readable because the color of the text was too similar to the shirt itself. Props to Bonfire for offering to replace it though. Fingers crossed the new one is more readable!

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(5.0)
Top-Notch Tee with Perfect Print

Got my new tee today. Haven't had the chance to wear it yet, but man, the cotton's got this awesome weight to it. The fabric feels super soft, and the print is really neat and even. It's about a topic I love, and overall, the shirt just screams quality. Can't wait to try it on!

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(5.0)
Quality Sweater, Needs Zipper Option

I recently got this sweater, and it's honestly great. The quality is top-notch, and the shipping was pretty quick too. The only thing is, I really wish they had a zipper front version. I'm not the biggest fan of pullovers, but overall, I'm happy with my purchase.

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(3.0)
Wrong Color, Big Disappointment

I ordered some shirts for multiple myeloma awareness, expecting them to be burgundy like they're supposed to be. When they arrived, they were red. I was really looking forward to wearing them, but the color was just all wrong. It's such a letdown.

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(5.0)
T-Shirts That Truly Stand Out

I've gotta say, these T-shirts really hit the mark. The designs are stunning, and the fabric feels way more substantial than those flimsy ones you usually find. The colors pop like crazy, and the messages on them? Totally on point.

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(5.0)
Fantastic Shirt, Slightly Snug Fit

I really like the shirt, the quality is fantastic and the print looks great. I ordered a medium, but it feels a bit on the smaller side. I'm 5'2" and weigh 120 pounds, and it fits me, but it's definitely a snug medium.

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(5.0)
Effortless Custom Shirts, Stunning Results

Designing my own shirt was a breeze! There were so many options to choose from, both in terms of quality and colors. I was really impressed. And when the shirts arrived, they looked fantastic!

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(3.0)
Shrinking Hoodie: Looks Good, Fits Poorly

I picked up this hoodie that looked just like the picture, and it was awesome at first. However, even though I got a 2XL, it felt a bit snug. After one wash, it didn’t fit anymore.

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(5.0)
Smooth Purchase, Perfect Fit!

Went online to buy a shirt, and the whole process was pretty smooth and straightforward. Got an email saying my shirt was on its way, and it arrived right on time. Fits perfectly!

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(5.0)
The design help from the Bonfire Team was crucial for the NU7DE

The design help from the Bonfire Team was crucial for the NU7DE Tote Project's success. They did a good job guiding a newbie through this journey.

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(5.0)
Awesome Shirt, Slow Delivery, Worth It!

Got my new shirt and it's awesome! Delivery wasn't the quickest, but the quality makes up for it. For sure ordering more in the future.

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(5.0)
Amazing T-Shirts, Lightning Fast Delivery!

Wow, what a find! These T-shirts are fantastic, and the shipping was lightning quick. Can't believe how fast they got here.

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(5.0)
Enjoying my 2 shirts and enjoying the colors.

Enjoying my 2 shirts and enjoying the colors. The design is awsome from Northeast Bunfest. So many options to pick from.

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(5.0)
Perfect First Order, Super Happy!

I just got my first order and it's exactly what I thought it would be. Really happy with it.

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