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  • Anonymous reviewed
    YouBooze.com

    Got my first order. Had questions and they responded. So decided to use them again. Now a different story. after 2 weeks the shipment is cancelled and not able to contact as to why. Guess they get in with one order and forget the rest.

  • JM01 reviewed
    Reformation

    I picked up this lovely white linen top and was super excited to wear it. After just one wear, I washed it according to the instructions, but things took a turn. The fabric got all wonky, and now the hem curls up, hiding the pretty lace detail. It seems like the linen and rayon shrunk differently, causing the lining to pull the top up awkwardly. Tried ironing and steaming, but no luck. Reached out to customer service, but they wouldn't help since I bought it in March 2024. For something that cost £150, this is really frustrating. I’m really disappointed and won't be shopping at Reformation again. Such a shame.

  • sarah reviewed
    Reformation

    I ordered some stuff from this company back in December, and by January, I realized one of the items wasn't right for me. I tried to return it, but because it was just past the 30-day mark, they wouldn't take it back, even though it still had all the tags. I kept a bunch of other expensive items, so it's not like I was trying to cheat them. Plus, getting a return label was a nightmare. The materials feel super cheap compared to what they charge, and they claim to be eco-friendly but still use leather and silk. It's pretty hypocritical if you ask me. I'd think twice before shopping here again.