Buying a car online for the first time was a bit daunting, but Briana made it a breeze. She knew her stuff and was super helpful. I’d been chatting with a bunch of dealerships and sites like Driveway all week, and honestly, no one came close to how awesome Briana was. She was just so friendly and patient, answering all my questions without making me feel silly. It really stood out how she went the extra mile compared to others I spoke with. If every customer service rep was like her, online car buying would be a dream. Thanks, Briana, for making this experience way better than I expected!