Chromeburner.com

I bought the wrong size item. I emailed them about shipping and returns. They replied quickly and fixed it. I've bought many items from them over the years. All good transactions. Right item, fast delivery to USA.

I got a jacket from Chromeburner NL. Really good customer service, good deal and quick shipping. Can't recommend enough. Had a tiny delivery issue and Christof fixed it in an hour. For UK buyers, definitely give them a look!

I lost my Shoei RF1200, so I needed a new helmet quick for riding season. ChromeBurner had best price for Schuberth C5. I chose priority FedEx shipping. Got notifications fast and got it in 2 days from Netherlands to Canada. Amazing service! Waiting for Schuberth SC2 to restock for communication system.

Purchased a set of expensive Hepco and Becker sidecases from Chromerburner. They only delivered one of the two cases. Have been waiting months for the other. Now, after weeks of going back and forth with their customer services, it appears that they do not even have a right side case to send me and won't refund my payment. Unless its a cheap accessory that you are prepared to pay for and never actually receive, based on my unfortunate experience, I would suggest shopping elsewhere. If there was a zero star option for Chromeburner, I would have chosen that.

Quite upset. Purchased a pricey pair of Hepco and Becker side cases almost 2 months back. Only got one case delivered, and the other never showed up. Can't get a refund because they believe the missing case might still arrive, which seems odd. So, stuck with just one case and down $400. Not keen on dealing with Chromeburner again after this experience.

I got a Nolan 120-1 helmet and N-Com B902R bluetooth kit from ChromeBurner, along with expedited delivery for $65. The stuff arrived on 2/28. The helmet seemed like it had been opened before, but it wasn't damaged. However, the N-Com B902R was missing a keypad adapter needed to mount it on the helmet. I contacted ChromeBurner right away, sent them pictures and info, even got in touch with Nolan Group in Italy to figure out the missing part. But ChromeBurner didn't do much, just silence. Another time, I got a riding jacket and pants from them. The jacket was new, but the pants looked used, all crumpled up and no tags. Their staff is nice, but they don't seem to know their products well. And when it comes to customer service, it's like they're not even there. They don't take responsibility for their mistakes. I ended up going to an Italian motorcycle accessory seller on eBay for help. They knew what was missing and sent me the part right away. I had to pay for it myself, though, which cost me $58. I won't be buying from ChromeBurner again.

The size is unbelievably off; it's like it's made for a child. The return cost for such a blatantly wrong size is absurd. This company's sizing discrepancy is disappointing, leaving me far from pleased.

Dealing with sizing challenges for my jacket proved challenging, yet Jinse L demonstrated remarkable patience and assistance in resolving my concerns. Despite the final cost not aligning with my initial expectations, online shopping uncertainties played a part. The unavailability of the back armor was a drawback. Despite these aspects, I plan to consider ChromeBurner for future purchases.

After nearly a month since placing my order, the goods are still nowhere in sight. The prolonged delay has left me dissatisfied with the company's service, and Andrew's experience reflects a significant issue in their fulfillment process. This extended waiting period has undoubtedly impacted my perception of the company, highlighting a need for improvement in their order processing and delivery efficiency.

Purchasing from this company was eas, offering prices significantly lower than local options in Australia. The packaging arrived promptly within a couple of weeks, impressively well-secured.

I purchased a Knox Urbane pro MK3 from Chromeburner. Had queries, and they promptly addressed them via email. Delivery took 6 days to NZ, which is satisfactory. Knox's sizing recommendation for the Urbane MK3 was accurate; despite usually wearing a large, the medium fits perfectly. It's fantastic on hot days, and I'm adjusting to layering. Appreciate the service from Chromeburner.

Swift and diverse shipping choices. My experience was smooth, devoid of any hiccups. This shop is now my go-to for future needs. Fast and efficient service!

I ordered a helmet, but the delivery was significantly delayed. Unfortunately, the helmet received was the wrong model and several sizes too big. The originally ordered helmet was out of stock by then, leaving me stranded. Dealing with customer service was a challenging two-week process, filled with vague responses. Eventually, I received return forms, but the fate of the paid taxes and duties remains uncertain. The prolonged wait for a refund has left me bikeless for weeks. This company appears indifferent to customer concerns, making me reconsider future purchases. Shopping locally, where accountability is prioritized, seems like a safer option.

Outstanding pricing on the web! The product matched its description flawlessly. Shipping from the Netherlands to Illinois, USA was impressively swift. Delighted with my Bell Bullitt RSD Check It Helmet purchase!

Watch out! While the website offers a variety of options, it's crucial to note that they ship from the Netherlands. As an English customer, I faced an unexpected £130+ tax charge when returning items. Unfortunately, due to this unexpected cost, I won't be considering their services in the future.

Regrettably, I revisited this store and encountered a disappointing experience. Years ago, my initial purchase of used pants left me dissatisfied. Despite my reluctance, I succumbed to another purchase—this time heated gloves. Upon arrival, they were notably worn, with a damaged box and open batteries. Despite my request for a replacement, they insisted on transportation fees for a refund. Reluctantly, I settled for a minor discount. Unacceptable for items like gloves to be sold as new after use.

Chromeburner had the lowest price for my desired boots! I orderd them on Tuesday and by Friday I was already riding with them on the west coast. Iasked about size, and they got back to me in a matter of hours with the optimal suggestion. Their communication surpassed expectations and I won't hesitate to shop there again!

I recently purchased an AGV K6S helmet from ChromeBurner.com, and I must say, it was a delightful experience. As a first-time customer, I was impressed by their friendly and helpful customer support over the phone. They guided me through the process and made it seamless. The best part was the fast delivery service. I received the helmet in under a week, which was much quicker than I expected. The overall experience with ChromeBurner.com was impressive, and I highly recommend them to others looking for quality motorcycle gear and excellent customer service. They have gained a loyal customer in me, and I will definitely consider them for future purchases. Kudos to the team at ChromeBurner.com!