Reviews Summary

VikingBags.com has a 4.8 - star rating from 12 reviews, indicating a high level of customer satisfaction!

5 stars
11 Reviews
4 stars
0 Reviews
3 stars
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2 stars
1 review
1 stars
0 Reviews
Rating (1.0)

About company

Viking Bags was born from a desire to improve the quality of motorcycle luggage in response to the frustration with subpar offerings. Their journey began by meticulously selecting weather-resistant leather and crafting well-thought-out saddlebag designs. They continue to source high-quality leather globally and employ skilled artisans to create exceptional saddlebags. With two efficient warehouses in Los Angeles and Chicago, Viking Bags ensures swift product deliveries, often within five business days. The company's growth is matched by its dedicated customer service team, known for its hard work and commitment to customer satisfaction, making Viking Bags a trusted name in the industry.

Key Details:

  • Location: The company is headquartered in Brea, California, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2006.

Customer reviews

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(5.0)
DAGR XL Sissy Bar Bag is a good bag.
by Terri L

DAGR XL Sissy Bar Bag is a good bag. Shocked at how nicely it's crafted and the price is way less than other bags. Viking bags is awesome to deal with

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(5.0)
Viking Bags boasts an extensive product
by Dean Nelson

Viking Bags boasts an extensive product range that caught my eye. Their variety stands out in the market. Upon receiving my order promptly within a couple of days, the bag's quality left a positive mark. The robust zippers and securement straps showcased durability, making bag securing a breeze. For those in need of additional luggage, I'd suggest considering Viking Bags for a reliable option.

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(5.0)
I was on a mission to turn my hard
by Jay

I was on a mission to turn my hard mount bags into throw overs, but hit a snag – lost some original hardware. Called up to order replacements, and it got a bit tricky because apparently, they stopped offering that option for my model. Annoying, right? But hold up, turns out they were available, just not linked to my bags. Shoutout to Amber, though. She went above and beyond, working with me for days, figuring out exactly what I needed and giving me a whole parts shopping list. Viking might've thrown a curveball, but Amber's A+ service saved the day.

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(5.0)
Just got my hands on my second
by Dwayne CorreZ

Just got my hands on my second set of Viking Bags, and man, I'm in love! Whether it's the tough hard plastic or the rugged hard leather, you can't go wrong. These bags are the real deal. Swing arm bags? Absolute winners. If you're eyeing hard or soft bags, Viking is where it's at. Top-tier quality, no doubt.

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(5.0)
Viking Bags seriously rocks!
by Jen Efferen

Viking Bags seriously rocks! Kevin hooked me up big time – the bag is top-notch and practically bulletproof. Thanks to them, our Freedom Fest hit a whole new level. Can't wait to team up with these guys again!

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(5.0)
Had a mission to convert my
by Jay

Had a mission to convert my bags from hard mount to throw over, but I hit a roadblock when I lost some of the original hardware. Called up to order replacements, and it got a bit tricky because apparently, they discontinued that option for my model. Plot twist: the parts were still available, just not linked to my bags. Huge shoutout to Amber, though! She went above and beyond over several days, helping me figure out exactly what I needed and even giving me a list of parts to order. Viking always comes through with outstanding customer service!

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(5.0)
I initially ordered a sissy bar bag for my Road King
by Randy G. C.

I had a positive experience with Viking Bags. I initially ordered a sissy bar bag for my Road King, but it turned out to be a soft-sided bag, which wasn't clear from the advertisement. Viking Bags was understanding and accepted the return without any hassle. I then purchased the #******* bag, which is a well-made hard-framed bag with ample space for long trips, like my 12-day visit to Sturgis. What impressed me was that while I had to cover the return shipping for the first bag, Viking Bags covered the shipping costs for the new bag I ordered. They also honored the original sale price, which was a great gesture. This level of customer service and their commitment to customer satisfaction makes me a loyal customer. I would not hesitate to buy from Viking Bags again in the future. Their transparency, willingness to accommodate, and high-quality products make them a reliable choice for motorcycle enthusiasts like me.

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(5.0)
I'm delighted with the high-quality products from Viking Bags
by Michael D.

I'm delighted with the high-quality products from Viking Bags. They seamlessly blend with the classic design of my Indian Scout and stand up well to the elements. The Viking Backpack is a stylish and practical addition, enabling me to travel with gear comfortably. It's the ideal match for my classic-styled bike.

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(2.0)
I was disappointed with the fitment
by Tony Tiger

I purchased bags from this company, and while I appreciated the quality of craftsmanship, I was disappointed with the fitment. These bags were marketed as specifically designed for my Harley Dyna, but in reality, they turned out to be generic, one-size-fits-all bags. Getting them to fit on my bike required extensive modifications and a fair amount of trial and error, which was frustrating. If you encounter fitment issues and decide to return them, be prepared to cover the shipping costs, making the return process more expensive than it should be. What's even more concerning is their return policy. If you've tried to fit the bags and accidentally left marks on them, they might void the return, leaving you with no recourse. Unless you have no other alternative, I would strongly advise against these bags, especially if you're seeking a bike-specific fit.

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(5.0)
A great company with superb service.
by KEN MELLO

I had an emblem loss issue with one of my Viking bags, and the customer service experience was excellent. I called, spoke to Amber, and she promptly sent me a replacement at no cost. Viking truly stands behind their products, and Amber's assistance was greatly appreciated. A great company with superb service.

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(5.0)
The bags themselves look fantastic and seem to be of high quality
by Bill Morris

I had an excellent experience with Viking Bags' customer service. Leslie, in particular, went above and beyond to ensure I was well taken care of. She promptly addressed concerns I had with my order and treated me with the utmost respect. What stood out was her honesty when I asked about fitment, which showcased their commitment to customer satisfaction over profit. The bags themselves look fantastic and seem to be of high quality. Thanks to Leslie and the entire Viking Bags team for delivering top-notch service and products. It's truly refreshing to be treated so well in today's customer service landscape.

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(5.0)
The product's craftsmanship and durability were remarkable
by Subliminal Dreamz

My experience with Viking Bags has been nothing short of outstanding. Our organization, Subliminal Dreamz Inc., received a bag as a donation for our community Thanksgiving event, and it exceeded our expectations. The product's craftsmanship and durability were remarkable. The Viking Bags team exhibited courtesy and professionalism, making the process smooth and enjoyable. I wholeheartedly recommend their products to fellow motorcycle enthusiasts. Viking Bags not only provided a quality product but also demonstrated their commitment to community support. On behalf of Subliminal Dreamz Inc., we sincerely thank Viking Bags for their generosity and exceptional products that enhance our events.

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