How safe is a Kryptonite lock?

The Kryptonite lock, specifically the Kryptolok, has consistently demonstrated an impressive security-to-price ratio. Kryptonite has improved this lock with a new steel shackle and an enhanced locking mechanism, solidifying its reputation as a secure choice.

Can I get a replacement key for a Kryptonite lock?

Yes, you can obtain replacement keys for your Kryptonite lock. If your keys are not part of the key safe service, or if you require extra sets of replacement keys, a nominal charge applies, which is beneficial for families or anyone prone to misplacing keys. To request replacement keys, please follow the order form provided.

What happens if I lose the key to my Kryptonite lock?

If you happen to lose the key to your Kryptonite lock, most of their locks offer a free replacement service for the first two keys (there is a $12 fee for one key if your lock is not part of the 'key safe' program). To initiate the replacement process, you'll need to provide details about your lock, such as its type, model, and key number, via the provided form. After completing this information, proceed to the checkout to finalize your order.

Read 6 Real Customer Reviews of KRYPTONITELOCK.com

Reviews Summary

KRYPTONITELOCK.com has a 1.8 - star rating from 6 reviews, indicating a low level of customer satisfaction!

5 stars

1 review

4 stars

0 Reviews

3 stars

0 Reviews

2 stars

1 review

1 stars

4 Reviews

About company

For over four decades, Kryptonite has been driven by a steadfast mission: to empower individuals to safeguard what they hold dear. While the world of bicycling and security has evolved, their commitment remains unchanged. Through relentless innovation, expert guidance, and unwavering dedication, Kryptonite stands firm in its pursuit of ensuring your freedom to go where you desire. They provide intelligent, robust security solutions that cater to your needs, allowing you to move freely and confidently. Kryptonite's passion for protecting what matters most is at the core of their enduring mission.

Key Details:

Location: The company is headquartered in Canton, United States.
Founders: KRYPTONITELOCK was founded by Stanley Kaplan.
Foundation Date: The company was established in the year 1972.

Customer reviews

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(5.0)

I've had Fahgettaboudit mini

by Phil April 19, 2024

I've had Fahgettaboudit mini locks for about 12 years. Never had my bike stolen when using this lock (5 thefts with other locks). I oil the lock sometimes, as you'd expect. When I lose keys, customer service helps a lot. Fahgettaboudit mini is truly the safest lock, way better than others.

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(1.0)

Waited for over 2 weeks for a

by Aranit December 27, 2023

Waited for over 2 weeks for a warranty claim response via their website with no luck. Desperate for a bike lock, I ordered a new one for my commute. Unfortunately, it's been over a week since I placed the order, and it's still not here. Extremely disappointed with their service.

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(1.0)

I submitted a key replacement request

by Michael Iwatsu December 26, 2023

I submitted a key replacement request (ref #433615) on September 10th, and was initially advised a 2-3 month wait. Unfortunately, it's been over 3 months with no response. The prolonged delay has left me bikeless and incurred additional expenses on alternative transportation. The lack of communication is disheartening, and it seems this issue is widespread, as per other reviews.

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(1.0)

The customer service provided

by Matt November 3, 2023

The customer service provided is simply appalling. I made a claim for a free set of keys over a month ago due to losing mine, and I have not received any response. The lack of a UK contact number makes it even more challenging to get assistance. Even when trying to contact them via email, I have not received any response. I will never purchase a lock from them again, as the thought of making a guarantee claim is too stressful and appears to be a significant hassle. I strongly recommend avoiding this company.

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(2.0)

I submitted a request for

by Jon W October 15, 2023

I submitted a request for a replacement key for a lock on June 10th (ref #421312) through the website. It took more than a month, until July 20th, to receive a response confirming that the order will be placed. As of October 15th, I still have not received any confirmation of dispatch or the keys! I'm curious if others have been encountering similar delays. The process is incredibly slow. I even sent another ticket on the website to follow up, but I haven't received a response. I'm really hoping that this review will prompt someone to send the key, especially since I subsequently lost my second original key and can no longer use my bike.

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(1.0)

I've been using one of their supposedly

by Ramzi M October 6, 2023

I've been using one of their supposedly "most secure locks" for two years. Unfortunately, my bike was stolen two months ago, even with the lock on. I reached out to them, provided the police report number, and opened two tickets for the theft protection they claim to offer, but I haven't received any response whatsoever. I specifically chose this lock because of its theft protection promise, but it's been a complete letdown. The lock didn't live up to its claims, and their customer service has been non-existent. I would strongly advise avoiding their products and services.

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FAQ

How safe is a Kryptonite lock?

The Kryptonite lock, specifically the Kryptolok, has consistently demonstrated an impressive security-to-price ratio. Kryptonite has improved this lock with a new steel shackle and an enhanced locking mechanism, solidifying its reputation as a secure choice.
Can I get a replacement key for a Kryptonite lock?

Yes, you can obtain replacement keys for your Kryptonite lock. If your keys are not part of the key safe service, or if you require extra sets of replacement keys, a nominal charge applies, which is beneficial for families or anyone prone to misplacing keys. To request replacement keys, please follow the order form provided.
What happens if I lose the key to my Kryptonite lock?

If you happen to lose the key to your Kryptonite lock, most of their locks offer a free replacement service for the first two keys (there is a $12 fee for one key if your lock is not part of the 'key safe' program). To initiate the replacement process, you'll need to provide details about your lock, such as its type, model, and key number, via the provided form. After completing this information, proceed to the checkout to finalize your order.