Autobuffy.com has a 3.3 - star rating from 6 reviews, indicating a low level of customer satisfaction!
Autobuffy.com is a reputable online platform that specializes in automotive detailing and car care products. Their business focuses on providing customers with a wide range of high-quality products to keep their vehicles looking clean and well-maintained.
Key Information:
The product was gud and delivery was fast. Pricing was gud compared to local auto parts chain stores.
The shipping was really slow. I ordered thinking it'd come overnight, but it kept getting delayed. First, they said it'd come the next day, then it got pushed back again. It took a whole week to get from Dallas to Austin. I could've driven there and back faster.
I got a part from Auto Buffy, but it was the wrong one. When I called, they said I could send it back for a refund, but I had to pay for shipping. I did that, and the item reached the address on 2/8/24. I tried reaching out about the refund, but no luck. Honestly, this doesn't seem like a legit company.
Ceramic brake pads and paired them with the drilled/slotted rotors. The package arrived in excellent condition, complete with all the necessary components for an OEM install. The quality is solid, and the price is budget-friendly. After having them on my G37 coupe for around 3 months, I can confidently say there have been no issues. The brakes perform quietly without any excess noise, delivering ample stopping power. I, as a financially strapped college student with a passion for cars, would definitely consider them in futrue.
I wasutterly disappointed with this company's service!! After I paid for a $643 set of plugs and coils for my Toyota Tundra, my order completely disappeared. I couldn't find it anywhere in their system, and when I contacted them, they didn't help. I was forced to contact mycredit card's dispute department and had to cancel my card and get a new one. Stay away from this untrustworthy company!
My interaction with Autobuffy.com was a bit frustrating, but they did handle things well in the end. I placed two separate orders, and unfortunately, the first one was out of stock. They informed me a few days later and promptly issued a refund. However, on the second order, there was a significant delay in shipping. Customer service took some time to respond, which was a bit disappointing. After a couple of follow-up calls, they finally canceled the order, but it turned out the part was already on its way to me. The issue was with FedEx pickup, which took four days. Nevertheless, Autobuffy was honest and refunded me once the part was returned to them. Despite the hiccups, I would recommend ordering parts from Auto buffy, as they were upfront and quick to resolve the issues.
Business information:
[email protected] https://autobuffy.com +1 888-477-2530United States 501 SE 2nd St Ste 507 Fort Lauderdale 33301
