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  • Bennett Kenneth reviewed
    NYC Movers & Packers

    Bennett Kenneth booked an afternoon slot for a walk‑up. Communication before the move was fine, and the team was polite and careful with wraps. The hitch was that my inventory ran a bit higher than my web estimate, and the bill crept up. Not shocking for NYC, just not fun. The dispatcher called to explain the adjustment and it made sense, but I wish it was all caught up front. What stood out positively was how they protected the furniture.

  • B. Flynn reviewed
    Neighbor.com

    Packing questions about coverage into one message worked well. Support replied within a business day and explained what the host guarantee covers and where the renter protection fills gaps. They also linked to the cancellation terms so I could plan a move out. I like the transparency, even when exclusions are involved. It helped me decide what to store and what to keep at home.

  • A. Hall reviewed
    Jake’s Moving and Storage

    Packing was neat and the crew clearly knew how to protect furniture, which made me feel my stuff was in good hands. Still, our afternoon delivery window slid later after a schedule shuffle, and I had to nudge dispatch for an update. Nothing was damaged, and the service quality on handling was high. The delay just knocked the shine off the experience. I would use them again, but push harder on the timing confirmations next time.