Customer service explained which backpack would actually fit a 16-inch laptop. Reply was quick and friendly. I got the right one and avoided a return.
Ronald reviewed
Walk London
Chelsea boots are gorgeous, but this run fits narrow. Exchange was free and smooth. Once sized right, leather softened after two commutes.
Carolina Virtanen reviewed
Titchie
Carted a hoodie and pants. Site is clean, measurements helped, and delivery took a few days to the east coast. The pants fit perfectly, hoodie slightly boxy. Service replied kindly about returns. Keeping both because the fabric is great.