Reviews Summary

Ebid.net has a 3.5 - star rating from 6 reviews, indicating a low level of customer satisfaction!

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Rating (1.0)

About company

Ebid.net is an online marketplace offering a vibrant platform for buying and selling various products. Established in 1998 and headquartered in Surrey, United Kingdom, Ebid.net has become popular for online auctions and fixed-price classifieds. This platform caters to various product categories, making it a versatile choice for buyers and sellers.

Is Ebid a scam? No! It is important to note that Ebid.net is a legitimate business with a long-standing presence in the online marketplace sector. User reviews on platforms like TopConsumerReviews and RealReviews.io reflect a mix of experiences, but many users appreciate its features and offerings.

Product Categories and Listing Options

At Ebid.net, the variety of items available is extensive. The platform accommodates almost any product category, from electronics to collectibles, toys, sporting goods, household items, and business supplies. This diversity ensures buyers find unique products, including antiques and new electronics, often at competitive prices. Ebid.net offers multiple listing formats for sellers, such as auctions and 'buy it now' options. The auction process includes features like a soft close to ensure fair bidding and required bidding increments to maintain a serious bidding environment.

The platform's ease of use for buyers and sellers contributes to its appeal. However, potential sellers should be aware of the need for upfront subscription fees for different account types, as noted in user reviews on RealReviews.io. This aspect is crucial to consider when evaluating "Is Ebid legit?" This company presents a robust and flexible platform for online transactions. It has established itself as a legitimate and functional marketplace, catering to various needs and preferences in the online buying and selling community​​​​​​.

User Experience on the Platform

Let's continue this Ebid review! Ebid.net offers a user-friendly experience for both buyers and sellers. The platform allows sellers to enhance their listings with multiple photographs and the option to highlight listings, potentially increasing the visibility and attractiveness of their items. Buyers benefit from comprehensive search features, including the ability to search by seller and bookmark sellers for easy future reference. This can lead to repeat business and a more personalized shopping experience​​.

The Ebid Helpdesk offers a comprehensive list of FAQs, while the Ebid forums serve as a community-driven support system where users can obtain guidance from more experienced members​​. However, it's important to note that Ebid does not offer live support, meaning users may have to wait longer for responses than other platforms​​.

Pricing and Fee Structure

Is ebid real? Yes! Ebid.net is notable for its competitive pricing and fee structure, especially compared to larger platforms like eBay. The site offers two main account types for sellers: a free casual Seller account and a Seller+ account for more frequent sellers. The casual Seller account is free to use but charges a Final Value Fee of 3% of the sale price. On the other hand, the Seller+ account requires a fee for the upgrade, but it offers additional benefits suitable for high-volume sellers​.

The lower fee structure of Ebid can be attractive to sellers, especially those deterred by the higher fees and strict regulations of platforms like eBay. However, it's important to consider that Ebid might experience lower traffic than larger marketplaces, which could affect sales volume. Some sellers use Ebid with their websites or other platforms to diversify their online presence and mitigate this issue​.

Regarding safety and security, Ebid Exchange takes significant measures to protect user information and transactions. This includes industry-standard encryption protocols and secure payment gateway integration, ensuring a safe and trustworthy user environment​​. So, is Ebid reliable? While the platform offers a user-friendly experience and competitive fees, the trade-off might be lower traffic than larger marketplaces. The platform's security measures, however, do contribute positively to its overall reliability.

Bidding and Buying Process

The bidding and buying process on Ebid is designed to be user-friendly and straightforward. When participating in auctions, you can place bids manually or utilize Ebid's automatic bidding feature, which bids up to your maximum bid amount on your behalf. This proxy bidding ensures you remain the highest bidder until your maximum bid is reached. In cases where the reserve price in an auction is not met, both the seller and high bidder are released from any obligation to complete the transaction.

Ebid offers a "BuyNow" option for immediate purchases, allowing buyers to purchase an item directly at a listed price, ending the auction. This feature is particularly useful for buyers looking to secure an item quickly without participating in bidding. Regarding payment options, Ebid supports various payment methods, including PayPal and Ebid's payment system, PPPay, for UK sales. While Skrill was previously available, its usage has been limited to members with 'merchant' accounts.

Regarding safety, "Is Ebid safe?" is a common concern. Ebid employs robust security measures, such as industry-standard encryption protocols and secure payment gateway integration, to protect user information and transactions, ensuring a secure buying environment.

Seller Tools and Support

Ebid provides a range of tools and support for sellers. Sellers can enhance their listings with multiple photographs and the option to highlight listings, which can attract more buyers. The platform offers a page visit count for each listing, allowing sellers to track how many people have viewed their items. Additionally, buyers and sellers can leave feedback for each other, building trust and reputation within the Ebid community.

The Ebid website features a comprehensive FAQ section, community forums, and video tutorials to help users understand how to sell and purchase items effectively. However, it's important to note that Ebid does not offer live support, so responses to queries may take longer compared to other platforms. Regarding Ebid reviews, the platform allows for customer feedback, which can be a valuable resource for buyers and sellers to gauge the reliability and quality of products and services.

Security and Trust Measures

Ebid.net takes security and trust measures seriously to provide a safe and reliable online auction and marketplace experience. One of the key features ensuring transaction security is encryption. Ebid eXchange uses industry-standard encryption protocols to safeguard sensitive data like login credentials and payment information. This measure ensures that user information remains secure and inaccessible to unauthorized individuals.

Additionally, Ebid eXchange integrates secure payment gateways for financial transactions, offering methods like PayPal and Ebid's payment system, PPPay, for UK sales. These integrated payment gateways eliminate potential vulnerabilities in the payment process and provide users with peace of mind. Ongoing security updates are another critical aspect of Ebid's commitment to safety. The platform regularly updates its software to address security vulnerabilities or emerging threats.

Staying up-to-date with the latest security measures protects users from potential risks. As for listing authenticity, Ebid provides features that allow both buyers and sellers to leave feedback for each other. This feedback system helps build trust and reputation within the Ebid community, allowing users to validate the other party's reliability and identify potential issues before engaging in transactions.

While Ebid eXchange does not have a conventional Returns and Exchanges Policy due to its nature as an auction site, it offers protections such as Final Value Fees' ability to be reimbursed if a buyer fails to pay the seller the money owed. Ebid's comprehensive approach to security and trust, including robust encryption, secure payment integration, continuous software updates, and a reliable feedback system, makes it a secure platform for online transactions. However, users are always advised to exercise due diligence and caution in their online dealings to ensure safety.

Customer reviews

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(5.0)
Ebid is simple to use
by Anonymous

Ebid is simple to use, charges low fees, and offers great customer service. I've sold some stuff this year, just a hobby for me, so I'm pleased with Ebid. Some buyers were unsure at first because they didn't know Ebid, so trust was an issue. Maybe advertising on social media could help in the future.

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(5.0)
As a buyer I have good experience
by toyin

As a buyer I have good experience with this site. Will keep buying my product(s) from here and save a few pounds.

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(1.0)
I've been a part of this company since
by William

I've been a part of this company since its early days as a lifetime subscriber. Recently, I've noticed some concerning practices regarding the removal of lifetime subscriptions. They asked for a photo pass to confirm identity, which is understandable, but their approach raised some red flags for me. I received multiple emails about a single mistake in a Q&A session, each one more threatening than the last. Then, out of the blue, they claim to be conducting random security checks and surprise, I'm the chosen one after years of no such checks. Now, my account is suspended until I provide my photo ID. It feels like a sneaky way to get rid of lifetime subscribers. While I'll comply with their request, this tactic leaves a bad taste in my mouth.

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(1.0)
I signed up for this platform
by Linda Johnson

I signed up for this platform with the intention of selling some of my items. The website and promotional materials clearly stated, "Don't forget.. It's free to list on eBid!" However, upon attempting to list items, I discovered that it is not, in fact, free to list. You are informed that you need to pay for an account (silver, gold, platinum) with various upfront subscription fees. If I had known this, I wouldn't have wasted my time signing up and providing them with my data. I would advise avoiding this platform if you are a seller.

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(4.0)
I signed up for this platform
by George Makris

I signed up for this platform with the intention of selling some of my items. The website and promotional materials clearly stated, "Don't forget.. It's free to list on eBid!" However, upon attempting to list items, I discovered that it is not, in fact, free to list. You are informed that you need to pay for an account (silver, gold, platinum) with various upfront subscription fees. If I had known this, I wouldn't have wasted my time signing up and providing them with my data. I would advise avoiding this platform if you are a seller.

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(5.0)
I reached out about the Lindsay Wagner signed photo from "The Bionic Woman"
by Mark

I reached out about the Lindsay Wagner signed photo from "The Bionic Woman" and Richard promptly responded. He's a great guy with fantastic items. The item arrived quickly. Extremely satisfied!

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