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  • Hannah reviewed
    HVAC Direct

    Returning an unopened accessory after changing my plan turned into a lesson. Support was courteous but held firm on restocking and shipping not being refundable under their policy. The RMA came quickly and the steps were clear. I still ended up out a chunk for a simple change of mind, which stung. On the bright side, earlier pre-sales advice had been helpful. If you’re on the fence, wait to order until you’re sure so you don’t eat those fees.

  • Hughes Gabriel reviewed
    Ezy-Plumb - Bayside Plumber Melbourne

    Quick response for a leaking pipe on a Sunday, and they fixed it cleanly. The per-job quote was clear on site, though weekend rates were definitely higher. Technician walked me through the cause and how to avoid it next time. Payment and invoice were handled on the spot, which I appreciated. I’d use them again, but I’d try to book on a weekday if it’s not urgent. Communication was steady and the clean-up was better than I expected.

  • W. Holland reviewed
    TheRugCollective.com

    Unrolled the 8x10 and the pattern was exactly the vibe, slightly warmer than on my screen. Corners curled a bit until I added a decent pad, then it flattened. Cleanup is truly quick, which matters with a toddler. I emailed support for care tips and they responded with simple guidance. It’s not thick or plush, but that’s the trade for washable. For style and practicality, I’m happy with the purchase.