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  • Jeff Grifa reviewed
    AllFilters.com

    I ordered furnace filters and realized they would arrive while I was away. I called customer service the next day, spoke to a representative and asked if they could delay my shipping. They checked with shipping about my order and called me back 10 minutes later, and I learned that it was too late, the shipping department had already processed my order. Long story short...my package was delivered within within 5 days of my order. I didn't need to worry!

  • Anna George reviewed
    Easyplant.com

    I decided to give my apartment a green makeover and ordered five plants in different sizes. I'm not exactly a plant expert, but I was eager to try my hand at it. When the package arrived, only four plants were there, and two of them looked terrible—wilted, unhealthy, and like they'd been packed in a rush. It's pretty frustrating because I was so excited about this green journey. I can even send pictures to show how bad they look. I'm disappointed and need some assistance to sort this out. I really want to make my space lively with plants, but this isn't what I expected.

  • Misty Caples reviewed
    Bestcustom.co

    I thought I'd surprise my son with a supercar advent calendar, ordered it on November 24th. Fast forward to December 8th, and it's still not here. I reached out to customer service, hoping for some clarity, but they just sent me the same tracking info I already had. It's like hitting a wall. No update, no idea if it'll ever arrive. We're in the second week of December, and my son’s still waiting. Best Custom's customer service is really disappointing. I asked for a refund, but who knows if that'll even happen. This whole experience has been frustrating, and honestly, I won't be ordering from them again. Just feels like they don't care.