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  • Walter Castillo reviewed
    GASLANDchef.com

    Parts team eventually approved a replacement glass, but the back and forth took longer than I hoped. Emails were polite and instructions were detailed, just spaced out. Once approved, shipping moved quickly and the new piece fit perfectly. I appreciate the resolution and the professional tone. Response time is the only thing holding this from a higher rating. Clearer timelines upfront would help customers plan repairs better.

  • Callum Jordan reviewed
    Lightcrafters.com

    I worked with them on a set of pendants for a kitchen island. The designer suggested a slightly different diffuser and it ended up perfect. Communication was steady, with photos for approval before fabrication. Delivery arrived well packed, no dings. The metal finish has a handcrafted warmth that big box lights just do not have. Worth the wait for a tailored piece.

  • Luca Price reviewed
    3chlorine

    Tablets dissolved slowly and evenly in my floater, which made dosing easy and kept me reassured about maintaining levels. I felt more relaxed not running to the store every weekend. The big bucket is a season saver. Packaging was dry inside and stacked nicely in my garage. Ordering and payment were straightforward, and tracking updates were prompt. Simple product that does exactly what I need it to do.