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  • Michelle Wagner reviewed
    DukesHill

    A courier delay pushed delivery past a birthday. Support refunded shipping and sent a handwritten note. Lovely gesture, turned a wobble into smiles.

  • Beatrice Wood reviewed
    Fortnum & Mason

    When the scones landed I just smiled at the clotted cream. Service felt gracious most of the visit, though one pour was a bit hurried.

  • Sandra C. reviewed
    Farmison & Co

    Meat was superb, no question. A pre-Christmas courier delay turned my schedule upside down, but support followed through and the quality on arrival was worth the mild panic. Next time I'll book an earlier slot midweek.