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  • Katherine King reviewed
    Coffee Friend

    Changed my mind on a grinder size. Return included a small fee, which they explained. Staff were courteous and processed the refund without hassle.

  • Harvey B. reviewed
    Master of Malt

    Communication and checkout were smooth, with tasting notes that actually helped. Shipping to the States took longer and an ID check added a day. Packaging survived just fine. What stood out was the selection, many bottles I never see locally.

  • Imogen W. reviewed
    The Spice & Tea Shoppe

    A balsamic arrived with a sticky cap. They replied fast and sent a replacement. Clear, friendly resolution.