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  • Simon Tian reviewed
    Restaurant.com

    The restaurant left the program and chat swapped my certificate in minutes. Clear and courteous, fully resolved.

  • Eric reviewed
    zChocolat

    Package felt warm on arrival; I messaged chat and they arranged a no-cost reshipment in minutes. Polite, clear, and totally solved it.

  • Sam Smith reviewed
    Carluccio's.com

    Digital gift card bounced at checkout. Support answered next morning and reissued. Clear apology and a small coupon sealed it.