Chat support explained missing PC Optimum points in plain terms and credited them within minutes. Friendly tone, no scripty vibe, and a transcript emailed right away.
Placed an evening order, chose a morning slot, and got notifications as items were picked. One item was out, the suggested swap was better quality at same price. Staff loaded my trunk carefully and checked allergies on deli labels when I asked.
Walked in sleepy, left happy. Espresso had that smooth, chocolate vibe and the barista nailed the milk texture. The space had just enough buzz to write. I’ll be back for the cold brew next time.