Reviews Summary

PFChangs.com has a 3.0 - star rating from 6 reviews, indicating a low level of customer satisfaction!

5 stars
3 Reviews
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1 stars
3 Reviews
Rating (1.0)

About company

P.F. Chang's captivating culinary journey commenced in the early 1960s when co-founder Philip Chiang, initially helping run the family restaurant, Mandarette. Transforming traditional Chinese dishes into modern adaptations, Chiang's culinary talents took center stage. The restaurant's global legacy, however, was set in motion when he met restaurateur Paul Fleming, a regular at Mandarette. Impressed by the purposeful recipes, Fleming envisioned sharing them widely, culminating in the birth of P.F. Chang's in 1993. Their partnership, sealed with a handshake, brought the brand's distinctive blend of traditional and modern Chinese cuisine to a global audience.

Key Details:

  • Location: The company is headquartered in Scottsdale, Arizona, United States.
  • Founders: PFChangs.com was founded by Paul Fleming, Philip Chiang.
  • Foundation Date: The company was established in the year 1993.

Customer reviews

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(5.0)
A plaice that never ever dissapointed us
by Faiza

A plaice that never ever dissapointed us for its quality of food and standard of serving. Delishus and mind blowing taste always brought such a joy to our visit. For us celebrating happy moments is to dine at P. F. Chang. We are only rich as rich as our memories are. Thank you for enriching our memories each time we visit.Thank you for the warmth and care you give us each time we visit. Thank you for the priceless smiles we leave with. Thank you from the chef to the staff that plays such a vital role to make this magic happen. We wish you all the best of best.

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(5.0)
Booked PF Chang’s today.
by Anonymous

Booked PF Chang’s today. Waiters were great, can’t remember their names. We went at 10pm tonight. Especially our waiter and the nice young lady who brought our food. Please praise and reward them for their efforts tonight, they went above and beyond. Celebration desert free of charge, lovely to see friendly staff.

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(1.0)
My experience in Huntsville,
by Ox

My experience in Huntsville, AL was not great. We ordered the same dish, glass noodles, but with different meats. I asked for mine to be spicy, but only hers was. She had bad heartburn afterward. It seemed like the staff didn't care much. We'll go somewhere else next time. Dining out costs a lot, why waste our money? Also, their website doesn't let us give feedback, which is a problem. Does anyone even care anymore?

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(1.0)
My pals and I decided to grab a bite
by Sue

My pals and I decided to grab a bite at P.F. Chang's tonight. I opted for the green beans, but they arrived drenched in grease – practically swimming. Couldn't stomach them, so we sent them packing. The Mongolian beef I ordered turned out to be more like a lunch-sized portion for a dinner order. Honestly, it was the worst Mongolian beef ever – beef so overcooked, it felt like chewing on crispy, tough cardboard. Easily the worst meal I've ever had. My friends ordered the same Mongolian beef, and they faced the same letdown, plus they got sides, but I got none. Another friend went for Mongolian chicken, and it was dry and tough – chicken supposed to be tender, right? Her sides of cauliflower and sweet carrots were no better. The whole experience set me back over $100, and needless to say, I won't be giving P.F. Chang's another shot.

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(1.0)
Disappointing!!!
by Kevin K

Disappointing. Despite making a reservation that was confirmed the night before, upon arrival, I was informed they were overbooked and running 35 minutes behind schedule. This level of inconvenience is unacceptable, and it has led me to reconsider future visits to PF Chang's.

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(5.0)
I had a positive experience at your Dunwoody
by Dexter Connors

I had a positive experience at your Dunwoody, GA restaurant, specifically due to Kay, the manager at Perimeter Mall. She displayed a warm and accommodating disposition, demonstrating genuine care during an awkward situation. The issue was handled with professionalism and speed, enhancing my overall impression of the restaurant.

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