It's a SCAM, please do not buy from here. I returned an item that was delivered on August 12th, I contacted them multiple times and said that they couldn't do anything because on the tracking system it says pending. I showed them proof of delivery signed by them and they won't refund it just because in the system says pending. SCAM. They only refund money in the form of a gift card, which is illegal in Europe; they are obligated to give you your money back.