Reviews Summary

Everlane.com has a 3.0 - star rating from 3 reviews, indicating a low level of customer satisfaction!

5 stars
1 review
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3 stars
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2 Reviews
1 stars
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Rating (1.0)

About company

Everlane offers modern essentials crafted in the best factories without traditional markups. The brand focuses on creating beautiful, high-quality basics at accessible prices. Customers can enjoy free shipping on orders of two or more items. Everlane emphasizes transparency in its production process, ensuring ethical manufacturing practices. Shop Everlane for stylish, responsibly made essentials.

Key Details:

  • Location: The company is headquartered in San Francisco, United States.
  • Founders: Everlane.com was founded by Michael Preysman, Jesse Farmer. 
  • Foundation Date: The company was established in the year 2010.

Customer reviews

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(2.0)
Don't waste your time ordering from outside the US
by Morrison

Don't waste your time ordering from outside the US. The package never shows up - something in their process with DHL always fails. This is the SECOND time this has happened to me. I place the order, it says it's on its way, I wait for the delivery date. It never comes. When you contact Everlane customer service, they can't help except to say it will take another 3 weeks to check. Sure, you can get a refund before the 3 weeks is over - but this suggests to me that the shipment was never sent out in the first place - (since why would Everlane risk you getting your parcel AND a refund)? AWFUL EXPERIENCE.

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(5.0)
I am surprised by the bad reviews since I received such
by Tenishia

I am surprised by the bad reviews since I received such great customer service. Maybe the company has learned from the complaints. I couldn’t be happier with how fast they handled my request and solved the problem. I will definitely buy again. Thanks!! It’s rare to email a company and always get a reply within the hour.

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(2.0)
This "company" is a scam
by Jane

This "company" is a scam. They offer NO real customer service!! Only a BOT is here to "assist". I will NEVER buy from you again unless you fix my problem. I got a 20% off deal that was never used. Fixing this is taking forever with a BOT replying. What a poor way to manage a business!

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