Reviews Summary

LightInTheBox.com has a 3.9 - star rating from 7 reviews, indicating a low level of customer satisfaction!

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3 reviews
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Rating (1.0)

About company

LightInTheBox, a global online retail powerhouse, directly delivers a vast range of lifestyle products to consumers worldwide. Through their websites, including www.lightinthebox.com and www.miniinthebox.com, available in multiple major languages, they provide a convenient and attractive shopping experience. Their product offerings span various categories, with a focus on apparel and general merchandise. Notably, LightInTheBox employs an innovative data-driven business model that enables the efficient provision of customized items, such as wedding dresses and evening dresses, on a large scale. This approach optimizes their marketing, merchandising, and fulfillment strategies, solidifying their position as a leading choice for diverse and cost-effective lifestyle products.

Key Details:

  • Location: The company is headquartered in Shanghai, China.
  • Founders: LightInTheBox was founded by Kevin Wen, Quji Guo.
  • Foundation Date: The company was established in the year 2007.

Customer reviews

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(3.0)
The checkout process was

The checkout process was a bit of a hassle this time. We had to update our card information, and it felt like we were stuck in an endless loop. After trying a few different things, we finally got the system to accept the payment. We've ordered from here before without any issues, so it might have just been a card problem this time.

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(3.0)
The shirts for men and women are really good!

The shirts for men and women are really good! But I think they could make it better. When you choose how to pay, it would be good if you could check everything one more time, like where it's getting sent, what you're buying, and how much it costs.

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(4.0)
I'm cautiously optimistic about

I'm cautiously optimistic about my order. It's my first time ordering from this company. I had a bad experience with another company in the past where my order never arrived, so I'm keeping my fingers crossed that this one goes smoothly.

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(5.0)
Your company's site is fun

Your company's site is fun! My husband and I liked the quotes on the shirts. We laughed a lot. T-shirts with funny quotes start good chats. Thank you for your cool site. We'll check again for new stuff!

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(5.0)
a bit worrying

My experience with the company was a bit worrying regarding the fitting. Buying online always feels like a gamble with how things will fit, so I hope this purchase fits alright.

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(5.0)
Got my 1st order from Light.

Got my 1st order from Light. Everything was fine. T-Shirts were great quality for a good price. Shipping cost a lot and took long, but worth the wait!

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(2.0)
I received a 10%

I received a 10% discount coupon, but when I clicked the link, it informed me that I hadn't won any discount. This feels somewhat deceptive to me.

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