Reviews Summary

Hellymoon.com has a 1.8 - star rating from 5 reviews, indicating a low level of customer satisfaction!

5 stars
1 review
4 stars
0 reviews
3 stars
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1 stars
4 reviews
Rating (1.0)

About company

Hellymoon is a global online retail company specializing in women's fashion dresses and accessories. They focus on women's apparel, including prom dresses, bridesmaid dresses, wedding party dresses, and party accessories. With their own factory and reliable suppliers, they offer made-to-order options for customers with specific requirements. Hellymoon is committed to delivering high-value, trendy pieces, ready-to-wear designs, and exceptional quality, all while providing top-notch service. Each product undergoes rigorous inspections to ensure it meets the highest standards. Their diverse patterns and unique features allow customers to express their sense of style affordably, catering to various occasions and making life more convenient for them.

Key Details:

  • Location: The company is headquartered in Richardson, TX, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2021.

Customer reviews

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(5.0)
After testing many bad dresses
by Anonymous

After testing many bad dresses, I was scared I wouldn't find "the one" soon. But I found a lace gown with a great top. It lifted me up without any problems. I felt confident showing some skin. It stayed put all night, even when I danced a lot. It was a great find for a special night!

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(1.0)
Honestly, this company's customer
by bloom

Honestly, this company's customer service is terrible. I tried reaching out via email regarding a dress I wanted to cancel, but no response. It's been a while now, still no word from them.

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(1.0)
I find myself sharing the common sentiment
by Amanda

I find myself sharing the common sentiment expressed by others in this forum. Upon placing an order, I encountered issues with both sizing and product quality. The craftsmanship left much to be desired, as the sequins were visibly attached to lace, raising concerns about the overall construction. Despite reaching out through multiple emails, I have yet to receive any response from the company. It's disheartening when a business claims to accept refunds but fails to uphold communication standards. I feel compelled to share my experience across various platforms to prevent others from falling into the same unfortunate situation.

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(1.0)
I'd give this website 0 stars
by Cheryl H

I'd give this website 0 stars if I could. It's an outright scam. I ordered a formal dress, and they refused to accept returns. No one responded to my emails, and the phone number listed on the website was a dead end. Do yourself a favor and steer clear of this site.

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(1.0)
Whatever you do, please do not order
by Jade P

Whatever you do, please do not order from this company!! I'm in dire need of returning a dress that doesn't fit, and I've sent them four emails with absolutely no response. It's no surprise when I discovered that they ship from China. What's even worse, when I try to sign into my account, it claims I don't even have an account anymore!! This company deserves zero stars.

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