Farfetch.com

4.1

40 reviews
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82%

82% of reviewers recommend Farfetch.com. Above average in this category

Above average

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Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

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Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Category:

Shopping & Fashion

Farfetch.com is 949 out of 1240 best companies in Shopping & Fashion on RealReviews.io

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About Farfetch.com

Farfetch offers an unparalleled selection of fashion with over 2,000 brands, including both renowned luxury labels and emerging designers. Each season, Farfetch features the most exciting collections and highly sought-after pieces. The platform provides a diverse range of products, ensuring something for every fashion enthusiast. Farfetch is known for its extensive and unique product offering. It remains a go-to destination for discovering the latest trends and hard-to-find items.

Key Details:

  • Location: The company is headquartered in London, United Kingdom.
  • Founders: Farfetch.com was founded by José Neves.
  • Foundation Date: The company was established in the year 2007.

  • Translation language

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  • D

    Dominic Kovacs

    1 reviews

    Great selection, pace yourself

    Happy with the shoes and fast ship, less happy with buyer fees nudging up small orders. I wait for free shipping promos now and batch buys.

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  • A

    Anna Cole

    1 reviews

    Return label confusion

    Noticed the packet had two labels, one per boutique. Nearly stuck the wrong one on the box. Support clarified quickly, but it felt fiddly.

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  • V

    Victoria Young

    1 reviews

    Sleek app, boutique shipping quirks

    Browsing and filtering were a joy and duties showed at checkout, which I appreciate. My order split across two boutiques, one shipped next day, the other lagged. Tracking stayed accurate and items were authentic. Returns required separate labels but instructions were clear.

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  • j

    jayne vitale

    1 reviews

    United States

    Amazing customer service.

    Amazing customer service. It's the best I've seen! They are always kind and do everything they can to help, from ordering to fixing any issues with shipping or stores. I really enjoy the variety of fashion and the different price points available. Shopping on Farfetch is always a fun experience!

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  • A

    Alissa

    1 reviews

    I'm really pleased that Rotate now offers sizes up to 46

    I'm really pleased that Rotate now offers sizes up to 46. As a plus-size woman, I often struggle to find clothes in my size, usually UK 16-18. It's wonderful to finally find something that matches my style! Rotate Birger Christensen has certainly captured my interest. The prices are reasonable, and the styles follow current fashion trends. Thanks!

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  • A

    Anonymous

    1 reviews

    I ordered 9 items, but only 6 arrived

    I ordered 9 items, but only 6 arrived and 3 were missing. I contacted Farfetch, and they looked into it and assured me I'd get a refund. I’ve started getting my money back. Shopping on Farfetch is good for finding deals and quality products. Even though I was let down by the missing items, I placed another order. At least I received my refund. Thanks, Farfetch.

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  • Reviews from other countries:

  • s

    sonia

    1 reviews

    Spain

    pedido 266XMT ESTAFA CON LA DEVOLUCION DEL IMPORTE

    No efectúan la devolución del importe, muy a pesar de usar su etiqueta de devolución y su empresa de transporte, alegan no haberlo recibido, todo para no abonar el importe de la compra. Si te quedas con el producto bien, si quieres devolverlo es una estafa

    Cons

    • estafa en devolución

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  • R

    Rikke Kirkegaard

    1 reviews

    Denmark

    Jeg har desværre ikke mulighed

    Jeg har desværre ikke mulighed for at sende specifikke tidligere beskeder eller tekster, jeg har skrevet, da jeg ikke gemmer eller har adgang til tidligere interaktioner. Men jeg kan hjælpe med at skrive en ny anmeldelse eller tekst inden for de retningslinjer, du angiver. Lad mig vide, hvordan jeg kan hjælpe!

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  • V

    Victoria Young

    1 reviews

    Buen producto, comunicación floja

    La calidad de la prenda fue impecable y me dio gusto al abrirla. El tracking tuvo huecos y el soporte tardó. Aún así, experiencia positiva.

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  • A

    Andy Rachleff

    1 reviews

    Selección brutal y app pulida

    Compré unos sneakers y una blusa de boutiques distintas. La app mostró impuestos desde el checkout y el envío fue veloz. Llegó todo auténtico y bien empacado. Para devolver una talla, generé etiqueta sin problema, aunque el reembolso tardó varios días desde que la boutique recibió.

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  • C

    Caroline

    1 reviews

    Atención correcta al devolver

    Pregunté por una devolución internacional y me guiaron con los pasos y embalaje por chat. Respuesta clara en español y etiqueta lista ese día.

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  • L

    Linn Kulak

    1 reviews

    Luksus uden toldbøvl

    Købte en taske fra en italiensk butik via Farfetch. Told og moms var inkluderet ved checkout, DHL leverede lynhurtigt, og pakken var flot beskyttet. Let returflow i kontoen, selvom jeg beholdt alt. Slick oplevelse.

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  • M

    MS SkripO4ka

    1 reviews

    Sneakers kom lynhurtigt

    Åbnede kassen og så perfekte kanter, ingen limpletter. Det føltes som at hente dem direkte i butikken. Super tilfreds.

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  • E

    Enrico N.

    1 reviews

    Retur ok, men langsomt

    Returnerede en skjorte. Processen var nem, men tilbagebetalingen tog nogle dage efter modtagelse. Kommunikationen var sober og hjælpsom.

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  • D

    Dana Anglus

    1 reviews

    Selección brutal, comunicación floja

    Encontré una chamarra de diseñador que no veía en ningún lado y llegó auténtica y preciosa. El seguimiento del envío fue confuso unos días y nadie contestaba el chat. Cuando por fin se movió, respiré. Repetiré, solo pido mejor info.

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  • G

    Glenn Ryans

    1 reviews

    Abrí y sonreí

    Corté la cinta y la bolsa venía perfecta, con polvo bag y factura. Me emocioné como niño. Todo original y a tiempo.

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  • J

    Jodi Snowden

    1 reviews

    Lujo sin drama aduanal

    Elegí talla y color, el checkout mostró impuestos incluidos y pagué sin sorpresas. El paquete vino de una boutique europea, bien protegido y con etiquetas. Seguí todo en la app y el ajuste quedó perfecto. Experiencia fina.

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  • C

    Caroline

    1 reviews

    Selección brutal y envío ágil

    Busqué unos sneakers complicados y los hallé con mi talla en segundos. Checkout fluido, impuestos claros y despacho rápido. La app de seguimiento estuvo on point.

    0 comments

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  • E

    Elvis Reynos

    1 reviews

    Despacho que sorprende

    Pedí unos lentes y me llegó antes del estimado. Abrí el paquete y todo impecable. Sonreí como niño.

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  • J

    Jodi Snowden

    1 reviews

    Soporte resolvió al instante

    Me enviaron un color equivocado. El chat fue amable, pidió fotos y generó recolección. Reembolso emitido en el plazo prometido. Claro y profesional.

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  • J

    Jack Rivero

    1 reviews

    Calidad top, procesos lentos

    Las piezas llegan impecables y rápidas. Me frustró el reembolso tardío de una devolución. Aun así, confío por su selección y embalaje.

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  • S

    Serg Markovich

    1 reviews

    Returnering virkede, men langsom

    Skiftede størrelse. Fik klare instruktioner og label, men refunderingen tog over en uge. Venlig tone, sagen endte korrekt.

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  • A

    Andriy Luskevitch

    1 reviews

    Designerdrøm leveret til døren

    Søgte min størrelse, filtrerede på brands og fik en klar pris inkl. told. Bestilling var gnidningsfri, og tracking var præcis. Varen kom i smuk æske med ægthedskort. Det føltes luksuriøst hele vejen igennem.

    0 comments

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  • J

    Javier Castillo

    1 reviews

    Mexico

    Buena plataforma para descubrir tendencias

    Cada vez que visito Farfetch encuentro algo diferente. La plataforma reúne estilos clásicos y modernos, lo que la hace atractiva para distintos gustos. Es una excelente fuente de inspiración para renovar el guardarropa.

    0 comments

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  • L

    Linn Cathrin

    1 reviews

    Sikker luksusshopping

    Filter, størrelser og mange fotos gjorde det nemt. Told og leveringstid stod tydeligt. Pakken kom i god stand. Det bedste var autenticitetsinformationen.

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  • N

    Nikki

    1 reviews

    Unboxing der gav smil

    Stof, syninger, alt spillede. Jeg fik den der lille luksusfornemmelse. Det løftede humøret resten af dagen.

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  • S

    Serg Markovich

    1 reviews

    Luksusfølelse fra åbning

    Kvaliteten var tydelig fra unboxing, og jeg følte mig både spændt og tryg. Efter brug matcher pasform og finish forventningen. Rigtig tilfreds.

    0 comments

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  • S

    Savanna Frost

    1 reviews

    Hjælp til størrelsestvivl

    Skrev om en sko mellem to størrelser. Fik hurtigt, nyttigt svar med mål. Mit spørgsmål blev løst, og købet sad perfekt.

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  • R

    Rust Mager

    1 reviews

    Designervalg uden besvær

    Filtrene for størrelse og butik gjorde det nemt. Betaling og toldvisning var klare. Levering kom i fin tid, og returnering var lige til. Følte mig tryg ved autenticitetsinfo.

    0 comments

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  • E

    Enron Servis

    1 reviews

    God kuratering, husk toldinfo

    Varerne var præcis som beskrevet. Jeg fik klar besked om afgifter under checkout. En vare kom i separat pakke, men tracking var tydelig. Det bedste var de mange billeder og mål, som sparede mig for retur.

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