Reviews Summary

Kickscrew.com has a 2.9 - star rating from 8 reviews, indicating a low level of customer satisfaction!

5 stars
3 reviews
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1 review
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3 reviews
Rating (1.0)

About company

KICKS CREW is an e-commerce platform specializing in sneakers and fashion. With a mission to offer accessibility to consumers, they provide an extensive range of over 400,000 unique styles. Their inclusive approach caters to individuals of all preferences, be it brand, style, size, or function. As a trusted digital marketplace, KICKS CREW has garnered a strong reputation for its seamless shopping experience. 

Key Details about KICKS CREW:

  • Location: KICKS CREW is headquartered in Wilmington, Delaware, United States.
  • Founders: The founders of KICKS CREW are Gary Hui, Johnny Mak, and Ross Adrian Yip.
  • Foundation Date: KICKS CREW was established in 2013.

Customer reviews

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(5.0)
They are a real busyness
by Anonymous

They are a real busyness with real product! I ordurd 2 pairs of shoes and overol, da experience was grate! Shipping usualy takes 2-3 weeks. Dey send order confurmashun and updats on da shipping and whereabouts. If you hav any questchuns, just email dem and they will respond. So far, I'm satisfied with da products and customer service!

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(2.0)
I never got my Jordans or a refund
by Sean

I never got my Jordans or a refund, and no one even bothered to email me to explain why my package never showed up.

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(1.0)
This company is really not good
by Anonymous

This company is really not good, especially if you're in the UK or Europe. They don't tell you about all the extra delivery costs, and even though they respond to emails quickly, they don't actually help much. I spent £600 on a pair of Alphafly 3 shoes that usually cost £286. I only bought them because Nike didn't have any in stock, but I didn't think I'd be overcharged! Plus, if they mess up your order, don't count on getting a full refund because they take 40% for returns.

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(3.0)
The shoes I received were good
by DabStar

The shoes I received were good, but the packaging was disappointing. The box was damaged, and they were supposed to include limited edition DC Comics tissue paper, but only one sheet was included. Additionally, unlike my Reebok pairs, these didn't come with stickers.

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(1.0)
Terrible customer service, misled
by L.D.W

Terrible customer service, misled on the origin of my purchase, incurring unexpected £100 custom duties. Paid the fees, only to find out the shoes were sent back. Numerous attempts to contact them yielded no response. This business is a complete joke and appears to be a scam. Strongly advise against making any purchases from them.

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(1.0)
This company is a scam
by Dorian

This company is a scam. I initially placed an order, but upon realizing that it would take 7-10 days to ship, I decided to cancel the order. I sent an email to their customer service, but I couldn't find any option to cancel the order on the Kickscrew website. These individuals completely ignored my email for an entire week and went ahead to ship the order. I had no idea how much it would cost to pay for import duties and taxes. If you want to avoid stress, I strongly recommend staying away from this company. Stress can be detrimental to your health, and dealing with Kickscrew could certainly cause unnecessary stress.

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(5.0)
I got my stuff super fast
by Nibia S

I got my stuff super fast, no joke. And the best part? It was exactly what I wanted. No mix-ups, no wrong items, just pure satisfaction.

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(5.0)
Very good
by Gimmy B

So, my kid was craving some low dunk, But then I stumbled upon Kicks crew and they had the low ones in stock! So now my son has both the high and low dunks and he's one happy camper.

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FAQ
  1. Is Kickscrew legit?

    Yes, Kickscrew is a legitimate e-commerce platform for sneakers and fashion. They have been in operation since 2013 and offer a wide range of products to customers worldwide.

  2. How long does Kickscrew take to ship?

    The shipping times for orders from Kickscrew vary depending on the destination. For example, customers in the United States can typically expect their orders to arrive within 2 to 6 business days, while customers in other countries like Australia, Argentina, or Canada may have delivery times ranging from 3 to 8 business days.

  3. Where is Kickscrew located?

    Kickscrew is headquartered in Wilmington, Delaware, United States. However, they offer worldwide shipping to reach customers in various countries and regions.

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