Checkout was fine and the tracking updated steadily. The dress arrived on time, stitching solid, but the waist fit tighter than the chart suggested. Returns look strict on custom sizes, so I kept it after a local alteration. Triple-check measurements.
We unfolded the photo blanket at brunch, and she gasped, then cried. Soft fabric, crisp pictures. I just sat there grinning, heart thumping, like we nailed the perfect gift.
I emailed about a scratched item. Support responded next morning, sent a prepaid label, and issued a replacement. Clear, warm communication throughout.