Following the checkout, a tiny note popped up saying footwear returns are mail only. I shrugged, ordered the boots, and loved the look, but the size felt off. Dropping the return at the carrier was easy, though the refund took longer than I expected to post. The rest of my order was fine and shipping was normal. I like browsing the new drops, but I’ll read the return details more closely next time. Sizing can swing between collections.