I asked about metal sensitivity and shipping. They replied crazy fast, super friendly, and sent care tips. Replacement for a tiny scratch was handled instantly.
I lifted the lid and the necklace caught the light like it had a spotlight. For a second I forgot I was standing over my kitchen counter in slippers. It felt like a small party in a box.
As soon as I uploaded the poster file, a low-resolution warning popped up with a smaller size suggestion. I took the hint and resized. The print came out crisp and I avoided a blurry mess.