I signed up a while back, around March, and it's been nothing but trouble. I can't even get into the account I made, yet they keep taking $16.04 from me every month. I've tried to get my money back, but it's like I'm talking to a wall. They just keep passing me around, and it feels like they’re avoiding giving me a refund. I'm at my wit's end and don't know who to turn to for help. Does anyone know who I can report this to, to speed things up and get my money back? Any advice would really help. Thanks a lot!