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  • Theresa H. reviewed
    HelloGuest

    One guest scuffed up a wall and I flagged it after the clean. The back and forth on wear and tear versus actual damage took longer than I wanted. We landed on a small touch-up, which was fine, just slow. I get that these things happen and they did respond, but I wanted a tighter process. Bookings are solid, turnovers are crisp, so I’m staying on but watching how claims go.

  • Desmond reviewed
    DoorLoop

    They moved data from our old system and sanity-checked reports on Zoom. Accounting took a minute to learn, but their trainer was patient. What stood out was quick responses and a clear roadmap. We rolled out tenant portals and e-payments with minimal friction.

  • Niamh P. reviewed
    Dale Eddison

    Right after an offer came in, my negotiator phoned and talked me through the next steps. No scripts, just practical advice about timings and paperwork. That one call settled my nerves and the rest followed neatly. Appreciated the calm tone.