I like their reporting and the calm team. One midstay maintenance ticket lagged, but they followed through and compensated the guest. The balance of yield and care is better than when I self managed.
From dues to documents, the portal kept things tidy. Our manager communicated budget items well and handled a vendor snafu after a couple of nudges. What stood out was transparent financials and knowledge of local regs.
Joined, picked a unit, and the check-in instructions were clear. Wi-Fi and utilities worked day one. Furniture is stylish yet practical. Deposit and membership were straightforward.