Letting checks took time
Found a flat we loved. Referencing dragged a bit and I panicked, but the negotiator kept me in the loop. Move-in day was smooth. Four stars.
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United Kingdom, Head Office 19a Old Elvet, Durham City, Durham, DH1 3HL
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Real Estate
Robinsons Estate Agents is 62 out of 155 best companies in Real Estate on RealReviews.io
Robinsons Estate Agents is a family-run real estate agency based in the North East of England. The company operates several offices, including locations in Durham, Chester-le-Street, Bishop Auckland, Crook, Spennymoor, and Sedgefield. Its services cover property sales, lettings, surveys, auctions, and mortgage assistance. Robinsons also operates a Fine & Country office in Wynyard. The agency focuses on providing comprehensive property services to buyers, sellers, landlords, and tenants.
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Camilla Laine
1 reviews
Letting checks took time
Found a flat we loved. Referencing dragged a bit and I panicked, but the negotiator kept me in the loop. Move-in day was smooth. Four stars.
Colin
1 reviews
Updates kept us sane
Whenever the chain wobbled, our contact replied quickly, explained next steps, and called the solicitor for us. Short emails, clear calls, zero fluff.
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Cecil Page
1 reviews
Sale progressed with care
Valuation felt realistic and the photos were sharp. Viewings were spaced well, feedback arrived same day, and once we accepted an offer, progression calls kept us steady. A minor survey hiccup was handled calmly. What stood out was proactive updates, not chasing.
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Emily Morgan
1 reviews
Offer call at lunchtime
Phone rang just as I opened my sandwich. Hearing our full asking price felt surreal, and the negotiator calmly walked me through next steps before I forgot questions.
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R Jones
1 reviews
Referencing explained clearly
As tenants, we had questions about right to rent checks. The branch replied same day, explained documents needed, and held our slot. Courteous, factual, stress reducing.
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David
1 reviews
Easy portal and updates
Registration for viewing alerts was simple, and the search filters actually worked for our budget. The agent portal showed offer status and chain notes, which reduced the guessing. Minimal learning curve.
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Terri Kelly
1 reviews
Sale handled with care
They valued our home realistically, arranged photos quickly, and kept viewings well spaced. We got feedback after each visit, offers were relayed promptly, and the progression team nudged solicitors when things dragged. Clear, steady communication throughout.
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