Hostaway.com

Automation that saved hours

Onboarding was guided and migrating Airbnb and Vrbo was smoother than expected. The unified inbox and automation cut my messaging time in half. Some learning curve, worth it.

Learning curve, calmer ops

Imported listings, set pricing rules, and trained the team on tasks. One sync hiccup traced to an OTA quirk and support walked us through. Cost is real, but the automation, reviews, and owner statements made our ops calmer.

Calendar chaos turned calm

After a double-booking scare, seeing all stays in one view felt like exhaling. Automations nudged me less and helped guests more.

Channel sync that sticks

Setup took planning, but once connected, rates and availability synced reliably. The unified inbox reduced context switching. Housekeeping schedules are finally organized.

I have been quite pleased with Hostaway.

I have been quite pleased with Hostaway. The platform includes all the tools I need for my business and is quite advanced. I particularly appreciate the options for generating owner statements, sending automated messages, and managing owner portals. My onboarding expert Jane was very skilled and offered much assistance throughout the onboarding. I would definitely suggest Hostaway to anyone in need of a PMS.

I've been using Hostaway since Dec

I've been using Hostaway since Dec 2019, and it's been crucial for my business's success. I'm very pleased with it! Hostaway keeps getting better, and the support team is very helpful. The software has never failed me; I haven't had a single double booking in my 1500 reservations a year!

I would give 10 stars if they were available!

I would give 10 stars if they were available! Bryan was great. He really knew his stuff, super friendly (and patient with me) and a fantastic communicator.

Margarita, the onboarding worker

Margarita, the onboarding worker, is great, she goes through everything and helps you set up the whole thing, she is really knowledgeable and amazing attitud. The only thing they have to improve is the app, its missing many essentials tools, you can use the movil browser but doesn't work so smooth.

We had Fatih as our onboarding specialist

We had Fatih as our onboarding specialist, and he was fantastic! He explained all the details clearly and made sure we understood everything before moving on to the next step. He replied quickly to emails when I was stuck or unsure about something. Hostaway is lucky to have Fatih working for them.

I had an excellent onboarding experience with Shabeeb Razeen at Hostaway

I had an excellent onboarding experience with Shabeeb Razeen at Hostaway. As a first-time user, I found him incredibly easy to talk to and very understanding of the challenges new users face. He provided clear, helpful guidance on how to fully utilize the Hostaway platform for managing my short-term rental business. His support has been invaluable in helping me get the most out of the service.