We booked a two-day advisory workshop after a scoping call. The team arrived prepared, facilitated without buzzword fluff, and made everyone comfortable engaging. Communication before and after was crisp, with a follow-up deck that translated our messy goals into a clear sequence of initiatives. They flagged dependencies and suggested quick wins with owners assigned. We agreed on a light retainer for check-ins rather than a giant project, which I appreciated. Invoices matched what was scoped, no surprise fees. What stood out most was their tact in aligning execs without drama, then handing us usable artifacts, not just theory.