Reviews Summary

autopom! has a 5.0 - star rating from 5 reviews, indicating a high level of customer satisfaction!

5 stars
5 Reviews
4 stars
0 Reviews
3 stars
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1 stars
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Rating (1.0)

About company

autopom! is synonymous with "automotive peace of mind," aiming to alleviate anxiety surrounding unexpected auto repair costs. Prioritizing customer satisfaction, they emphasize honesty and transparency during the sales process. Committed to exceptional post-sale service, autopom! partners with industry-leading brands like Mercury Mechanical Protection and Enterprise Financial Group since 2010. While most claims are processed smoothly, the Customer Advocacy program ensures assistance for rare cases where intervention is needed. This program underscores their dedication to fair treatment and upholding policy terms, offering high-quality, affordable protection plans through reputable industry administrators. autopom! strives to provide worry-free vehicle ownership experiences.

Key Details:

  • Location: The company is headquartered in Lake Forest, California, United States.
  • Founders: Mr. Michael Dean Jones is President & Chief Executive Officer at autopom!
  • Foundation Date: The company was established in the year 2009.

Customer reviews

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(5.0)
I'm a returning customer.
by Melvin

I'm a returning customer. No complaints for me when it came time for any repairs to my truck. They stand behind what they said they will do.

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(5.0)
Autopom solely deals in warranty sales
by John Rutenberg

Autopom solely deals in warranty sales, not servicing contracts. Mile, the CEO, is known for his honesty and good reputation. It seems like those giving negative reviews often buy poorly-maintained cars, typically from third or fourth owners. It's wise for buyers to research their car before purchasing an extended warranty. Autopom isn't responsible for issues with a car purchased from another party. Remember, Autopom is only involved in warranty sales, not the actual warranty service.

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(5.0)
Auto Pom provides an excellent
by Lisa

Auto Pom provides an excellent extended warranty coverage. Their customer service is characterized by friendliness and professionalism, making interactions with them pleasant. The staff is genuinely good and honest, ensuring customer satisfaction and happiness. I appreciate their service and plan to continue my coverage with them. A big shoutout to Mike and the entire team at Auto Pom for their efforts!

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(5.0)
I rarely take the time to express my
by ALEXANDER

I rarely take the time to express my thoughts, but I must say, Autopom has left me genuinely impressed. When I was in the process of purchasing a 2016 Escalade back in 2020, with only 22k miles, I decided to delve into extended warranties given the potential costs associated with electronic failures. Autopom caught my attention, primarily due to positive reviews about the owner, Mike. Fast forward to 2023, and I found myself dealing with simultaneous issues – engine lifters gone bad and a malfunctioning navigation unit, prompting me to make two claims. Initially, I reached out to Mike for advice on the claims process and potential pitfalls. He forewarned me about the warranty company's hourly rate limitations, emphasizing the potential out-of-pocket expenses. Despite the caution, I chose the dealership for its expertise, facing a $40 per hour difference. In a moment of uncertainty, I called Mike again, just to discuss my situation. Despite it being 6:15 PM, right before he was about to leave, he patiently listened and offered insights. Following his advice, I forwarded the repair order to him. The next day, a voicemail from the dealership informed me that the warranty company had revised their offer, saving me $600. To my realization, Mike had intervened, providing the average hourly rates from the zip code to the warranty company. Mike's commitment to going above and beyond truly defines exceptional service, a rarity in today's times. Autopom, and particularly Mike, proved that genuine care and service still exist. Mike's efforts, though not miraculous, showcased a dedication to assisting customers. I extend my gratitude to Autopom for its extended warranty service and for standing out as a company that genuinely cares about its customers.

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(5.0)
If you're in search of a reliable extended
by Norman

If you're in search of a reliable extended warranty provider, Autopom is the one to go for. I consistently review companies, and Autopom stands out with its solid reputation with the BBB and unparalleled coverage. I recently had my first claim, and the process was seamless. With Autopom, you can rest assured that your vehicle is well-protected. I must mention that Robert H is an outstanding representative all around.

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