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  • Richard reviewed
    Delta.com

    I'm here at Minneapolis airport, trying to figure out why my flight's been pushed back by 3 hours. Checked the weather and it's all clear, so that's not it. The boarding sign hasn't changed, but my phone's blowing up with apology texts from the airline. Walking around, it seems like Delta's the only one with this issue today. Honestly, it's frustrating. I wouldn't choose this airline unless I absolutely had to. They should compensate passengers for these delays due to their poor management. It's just not fair. If you want to avoid a headache, maybe consider flying with someone else. This whole experience makes me think twice about booking with them again.

  • Eric Paintr reviewed
    Delta.com

    Flying with them was a nightmare. I asked an employee for her name after she was being rude about seating. She was sitting in the wrong seat, and when I pointed it out, things got out of hand. Instead of just switching seats politely, she went off at me. She cursed me out and said I wouldn’t be flying with them again, which was just insane. I mean, I'm a paying customer, and she treated me like that? I just didn’t want to shout my full name across the plane, which is reasonable, right? But no, she made me feel small and disrespected. It was embarrassing and really unprofessional. Never expected something like this.

  • Josh Riemer reviewed
    Frontier Airlines

    My daughter, who just finished her first college semester, was flying home with five checked bags. The airline crew suddenly announced they had to return to the gate, saying it was due to weather, avoiding any compensation. Once at the gate, the counter agent told her she was on her own to find accommodation and drag her bags along. Reaching out to customer service was a merry-go-round of unhelpfulness, with everyone passing the buck to another department. The airline's lack of care and responsibility was shocking. We're done with this airline, and I urge others to steer clear too. A frustrating experience, to say the least.