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  • Danielle Howard reviewed
    Frontier Airlines

    Flying with Frontier was such a disaster for my family that we've sworn them off for good. Our flight, which was supposed to take off at 10:35pm, ended up delayed for over three hours before they just cancelled it at 1am. They promised a hotel voucher via email, but nothing ever showed up. We were rebooked for the same time the next night, but guess what? That flight got cancelled too at the last minute with zero explanation. Their website conveniently stopped working, so we couldn't even get help or a refund. By the time we added up all the unexpected costs—hotels, Ubers, meals, and eventually another flight on a different airline—it was clear we should have just gone with a better airline from the start. Avoid Frontier like the plague.

  • Ana reviewed
    Frontier Airlines

    I tried booking a flight with Frontier Airlines, and it was a nightmare. The website glitched out on me, and I ended up losing $400 because of their system's failure. When I reached out to customer service, I was hoping for some real help, but they were impossible to get a hold of, and when I finally did, their response was just dismissive. I spent hours trying to fix something that wasn't my fault, and they just didn't care. The site is unreliable, and the support is a joke. Honestly, travelers deserve way better. I’m done with Frontier and suggest others think twice before booking with them.

  • Valued Customer reviewed
    Delta.com

    Last night, my husband and I took a flight from Des Moines to Atlanta. It was quite an experience! We ended up in the last row by the restroom, which wasn’t ideal. The AC was off, and it got pretty warm. Plus, I needed a seatbelt extender because my seatbelt wouldn’t fit over my clothes. The person in front of me reclined their seat all the way back, leaving me almost no room. And let’s not forget the series of people using the bathroom—it wasn’t the freshest air back there. But despite all that, the all-female crew was fantastic. Laura Kate, one of the flight attendants, was a true gem. She even offered me a little paper fan to help with the heat while sharing a lovely chat about her grandfather and my husband's shared profession. She was wonderfully attentive and made a challenging flight much more bearable. Kudos to her and the crew for their kindness and professionalism!