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  • daniele perez reviewed
    Delta.com

    Booked an international ticket for my 85-year-old mom. I carefully picked a flight so she wouldn't have a long layover. Then, two weeks later, I got an email saying her flight was changed, and now she'd have to wait 8 hours. I called customer service, hoping they'd understand my concern, but instead, I got sarcasm and rudeness. It was really frustrating. I decided to cancel the flight. It's disappointing because I was polite and respectful, but they just didn’t care. I’d rather not deal with them again. It was a really unpleasant experience, especially when all I wanted was a comfortable journey for my mom.

  • amber danquah reviewed
    Delta.com

    Flying with Delta was a nightmare from the get-go. My suitcase vanished on the flight from JFK to London, and it’s been chaos ever since. Delta’s communication was a mess—I had to call them daily because they never bothered to update me. One minute they told me they had my suitcase for sure, next minute, they admitted they had no clue where it was. The whole thing was beyond frustrating and stressful. This experience shattered my trust in Delta, and I’m seriously disappointed. Honestly, I can’t recommend flying with them after all this. If you’re thinking about booking with Delta, maybe think twice.

  • Desislava reviewed
    Delta.com

    So, I tried booking a flight with this airline, hoping it would be smooth. I even got an extra seat for my two little chihuahuas. On the phone, they said it was cool. But at the airport? They suddenly decided it wasn’t okay, saying only one pet per passenger, extra seat or not. Their big idea? Leave one of my dogs behind. Seriously? It was the last flight, and I ended up stranded. Had to fork out for an Uber and a hotel because their staff didn’t know their own rules. This whole ordeal was a nightmare. I’m done with this airline. Avoid them if you can.