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  • Charles reviewed
    Delta.com

    You wouldn't believe the experience I had with this airline. I lost my bags on a domestic flight, and they said they'd send them on another flight to be delivered. Well, I'm still waiting, and it's been days. The worst part? There's no actual person to talk to—just an endless recording when you try to call. I mean, how hard can it be to have someone answer the phone? This whole thing has been such a hassle, and I'm seriously rethinking ever flying with them again. Customer service should be about helping people, not making them feel like they're shouting into a void. Just a total letdown, really.

  • Brian Raun Lang reviewed
    Delta.com

    I flew from Copenhagen to Louisville with Delta and KLM, and things didn't go quite as planned. When I got to Atlanta, I found out Delta didn't have my ticket for the next leg of my journey, even though my suitcase was already labeled for Louisville. I was totally stuck, and it ended up costing me an extra $530 to sort it out. No one was willing to reimburse me, even though I clearly had a ticket. It was a frustrating experience. I mean, you expect things to go smoothly when you've got everything booked and labeled, right? It was quite the unexpected hassle on what should've been a routine trip.

  • Lashawn O reviewed
    Frontier Airlines

    I had a rough experience with Frontier Airlines recently. Picture this: I'm standing in line at the airport, needing to check in like the app told me to, and suddenly all the staff just disappeared. It's not even an hour before the flight, and I'm left there, trying to get someone's attention. I really needed help because I wasn't feeling well, but no luck. I called their customer service multiple times, even after the flight, but it was just frustrating. I felt let down, especially since I was counting on them to make things smooth. If you want a stress-free experience, maybe try American Airlines or United instead. Just steer clear of Spirit and Frontier if you can.