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  • JustAnswer Customer reviewed
    Frontier Airlines

    Flying with Frontier was quite an eye-opener. I had a small bag, barely weighing anything, but was told I couldn't use the overhead storage because I hadn't paid. I tried explaining my knee was giving me trouble, making it hard to keep the bag at my feet, but the flight attendant wasn't having it. Overhead bins were half-empty, yet they insisted loudly, "You don't pay, you don't use." Another passenger went through the same ordeal. It felt like they wanted us to feel embarrassed in front of everyone. Their staff seemed more focused on sticking to rules without empathy or understanding. Frontier could handle these situations better, but instead, it felt like they were trained to put pressure on us. Not a pleasant flight at all.

  • Kennidy Jalkowski reviewed
    Frontier Airlines

    Booked a trip from Philly to Cancun with Frontier, everything seemed cool at first. But then, bam, they switched my return flight from a chill 1:52 pm to a way-too-early 10:30 am. At least they let me know about that one. But here's the kicker: a month out, I casually checked my flight status and found my nonstop flight had turned into a marathon with a 17-hour layover in Orlando. No heads up, nothing. Called customer service, but they were no help—couldn't change the flight or offer alternatives. Canceled everything and now I'm stuck paying double with another airline. Definitely not flying with Frontier again.

  • Jeffry Miterks reviewed
    Flightforall.com

    If you like comparing options without twenty tabs, this slaps. Calendar view, baggage notes, and a clean checkout that didn’t nag me. I felt in control the whole time.