Finally, a kids app that doesn't make me babysit the skip button. The catalog is squeaky clean, which I adore. Login on our TV glitched once and I rolled my eyes, but support nudged it back. I'm keeping the sub.
I started with a simple inquiry and got a prompt, polite reply. Disclosures on risks and eligibility were spelled out. When I had a concern, they answered clearly and followed up by email. The consistency in communication stood out most to me.