eSeats.com

4.7

17 reviews
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94%

94% of reviewers recommend eSeats.com. Top Rated in this category

Top Rated

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Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

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Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Category:

Tickets

eSeats.com is 8 out of 22 best companies in Tickets on RealReviews.io

See all 17 reviews

About eSeats.com

eSeats.com is a trusted provider of premium tickets for concerts, sports, and theater events. The platform offers reliable access to high-quality tickets for a wide range of live experiences. Customers can find tickets for popular events with ease. eSeats.com focuses on delivering a seamless and trustworthy ticket-buying experience. It is a go-to source for premium event tickets across various categories.

Key Details:

  • Location: The company is headquartered in Phoenix, United States.
  • Founders: eSeats.com was founded by Robert Bernstein.
  • Foundation Date: The company was established in the year 2001.

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Customer reviews

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  • E

    Elvis Reynos

    1 reviews

    Got great seats quickly

    Search was simple, checkout secure, and tickets arrived digitally on time. They are a broker, so prices float. I asked about a row change and got clear options. The listing detail for seat numbers was accurate, which mattered for our view.

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  • E

    Elin Celina

    1 reviews

    Swift fix on transfer

    Support responded fast, pushed the mobile transfer again, and confirmed receipt. Polite, clear, fully resolved.

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  • B

    Bobby Harris

    1 reviews

    Gate scan relief

    Phone beeped green at the turnstile and I finally relaxed. Seats were exactly the section listed. Happy night.

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  • A

    Andrii Koval

    1 reviews

    Clear broker terms, easy flow

    Registration was quick. They make it clear it is a secondary market and that prices vary. Seat maps and filters worked well. Checkout detailed fees upfront.

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  • O

    Oleksandr Oliinyk

    1 reviews

    Felt informed buying resale

    The broker notes and terms made expectations clear, so I felt comfortable. Seats delivered digitally without a hitch.

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  • N

    Nathan

    1 reviews

    Reliable marketplace experience

    Felt confident buying after reading their guides and policies. Tickets scanned without issue at the venue.

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  • E

    Eric

    1 reviews

    Tickets arrived as promised

    Searched seats, checked the guides, and paid. Prices reflected resale realities and delivery hit my inbox fast. They clarified a transfer detail via email within an hour. The process felt transparent and smooth.

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  • R

    R Jones

    1 reviews

    Fast help on transfer

    Had a delivery timing question. Support responded quickly, clearly explained the broker process, and the transfer landed on schedule.

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  • J

    Jack Ma

    1 reviews

    Scan, tap, and in you go

    At the gate, the transfer worked first try. A tiny rush of relief hit and I headed straight for my seat.

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  • R

    Rob

    1 reviews

    Fast fix on transfer

    Had a question on mobile transfer timing. Support answered quickly and walked me through the app steps. Issue resolved fully.

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  • B

    Brett Alary

    1 reviews

    Clear about being a broker

    Registration was simple and the site explains resale pricing well. Policies are front and center, so the learning curve was light for a first-time buyer.

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  • E

    Eric

    1 reviews

    Tickets delivered as promised

    Found seats, checked seller ratings, and completed purchase. Got timely delivery and event reminders. The authenticity and policy explanations stood out and made me comfortable proceeding.

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  • A

    Anonymous

    1 reviews

    United States

    Great Service!

    Great Service! It's so nice to have someone contact you directly after purchasing tickets to make sure everything is in order. It feels personal and not like dealing with a faceless corporation. You can really see they care about their customers. I'm confident you’ll be happy with the service. ALSO, THE SEATS & SERVICE were great! 100/100

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  • A

    Anonymous

    1 reviews

    United States

    Great customer service!

    Great customer service! I faced a small issue with my ticket for the French Open. Once I arrived in Paris, I reached out to ESeats and got a quick response. Over the next couple of hours, they were very helpful and kept in touch as they worked through the problem, even though it was quite late for them. Communication was clear, and they were ready to assist. Despite the problem, I had originally bought a ground pass, but they upgraded me to premium seating in the stadium.

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  • A

    Arvind

    1 reviews

    I was a bit hesitant to use eseats for buying French Open tickets.

    I was a bit hesitant to use eseats for buying French Open tickets. I'd heard some folks had problems with resale tickets, so I kept messaging Debbie to ensure there wouldn't be any trouble. Her helpfulness and support eased my worries, and I got my ticket codes just a day before the event. The ONLY reason I didn't give a 5 star rating is that the tickets were more than 3X the original price, but I wanted to go, so that's on me for not budgeting better. If you need real tickets, go with eseats; Debbie and her team are simple to talk to via chat or email.

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  • B

    Brittany

    1 reviews

    Great customer support

    Great customer support, Wimbledon tickets came to my email long before the event, I won't look for any other place for valuable and costly tickets, definitely consider this company! The seats were very good, Bob was helpful with my queries. Can't understand how anyone could rate this business below perfect.

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  • S

    Suzye

    1 reviews

    eSeats came to my aid when I needed help with a resale!

    eSeats came to my aid when I needed help with a resale! Bob & Debbie provided me with honest and reliable advice, and my tickets sold in under 12 hours (like overnight). They made it easy - thanks eSeats!

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