Reviews Summary

GoTickets.com has a 5.0 - star rating from 4 reviews, indicating a high level of customer satisfaction!

5 stars
4 reviews
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Rating (1.0)

About company

GoTickets is a trusted marketplace for securing tickets to popular live events. They focus on delivering memorable experiences by offering a 100% buyer guarantee with every purchase. The company prides itself on bringing customers closer to the events they cherish. Each ticket is seen as an investment in creating lasting memories. GoTickets aims to be the go-to platform for live event enthusiasts seeking reliable service and quality experiences.

Key Details:

  • Location: The company is headquartered in Wilmington, Delaware, United States.
  • Founders: GoTickets.com was founded by Scott Jernigan.
  • Foundation Date: The company was established in the year 1993.

Customer reviews

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(5.0)
Maine was really kind in assisting me with the issues I caused!

Maine was really kind in assisting me with the issues I caused! I didn’t know I had a Ticketmaster acct and tried to register, using the wrong zip code … twice (not feeling great so clearly not thinking straight), figured out I had an account and got locked out because of strange activity! Maine guided me in setting up a new account and sorting my tickets. Thanks, Maine!

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(5.0)
Risa was really helpful.

Risa was really helpful. I made an error with my order and quickly contacted customer service via chat. She quickly went over my order and explained the policies. In the end, she found a solution that worked for us... and I’m grateful for her fast response. Thanks "Carissa U" (aka Risa).

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(5.0)
I had a hard time looking up my tickets

I had a hard time looking up my tickets, so I called the 877 number and spoke to a woman named Jen. In just a few minutes, she got my tickets sorted out and I could take my kids to the game. Jen really made it all better for me.

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(5.0)
Leonardo was not much help when

Leonardo was not much help when I tried to fix my order. I made a mistake with my email, and he didn't seem to care. I expected more from someone in customer service. Thanks anyway, Leonardo.

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