Reviews Summary

VividSeats has a 5.0 - star rating from 7 reviews, indicating a high level of customer satisfaction!

5 stars
7 Reviews
4 stars
0 Reviews
3 stars
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1 stars
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Rating (1.0)

About company

Vivid Seats operates as a full-service marketplace for buying and reselling tickets to sports, concerts, and theater events. The company is dedicated to enhancing the ticket-purchasing experience, ensuring a quick and safe transaction process. It offers competitive ticket prices thanks to strong relationships with trusted sellers and investments in technology that help reduce costs. Customers benefit from a wide selection of tickets to exclusive events worldwide, coupled with low prices. Additionally, Vivid Seats prioritizes security and customer satisfaction, backing purchases with a 100% Buyer Guarantee and providing dedicated in-house customer service.

Key Details:

  • Location: The company is headquartered in Chicago, United States.
  • Founders: VividSeats.com was founded by Eric Vassilatos, Jerry Bednyak.
  • Foundation Date: The company was established in the year 2001.

Customer reviews

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(5.0)
Initially, I was hesitant about
by SIAN

Initially, I was hesitant about trying a resale site, but with the refund promise, I took the plunge. Purchased two Taylor Swift tickets for Wembley last minute. Opted for a top seller for added security. Tickets came in an hour. Even though I was unsure, everything seemed legit. Went last night, zero issues, and my daughter had a blast!!! Thanks Vivid Seats.

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(5.0)
MANY THANKS HANNY!!!
by Anonymous

Hanny was very helpful and patient working through my problem that was created by your computer system. Despite telling me upfront that my tickets would be sent electronically, your system refused to accept my P. O. Box address, which is my BILLING ADDRESS. Therefore my credit card kept being rejected. Hanny straightened everything out.

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(5.0)
The gig was good, the vibe and getting tickets was easy.
by Archer

The gig was good, the vibe and getting tickets was easy. The charges for tickets are crazy, but I prefer a reliable place than a dodgy site. I like this app and its local events, but they could provide more details about when events start and offer parking tickets with the main ticket. Thanks anyhow.

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(5.0)
We had a great time watching skilled
by Terrance

We had a great time watching skilled people from all over the globe doing what they love. It motivated us to continue chasing our dreams. The evening was full of laughter, joy, and fun. I strongly suggest the Universal Circus to everyone. Every continent is shown,

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(5.0)
Morgan Wade was AMAZING!!!
by Kourtney

Morgan Wade was AMAZING!!! But Elizabeth Cook's behavior was unacceptable. She ignored a medical emergency in the audience and continued her set as if nothing happened. Morgan Wade deserves 5 stars, but Elizabeth Cook gets 0 in my opinion.

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(5.0)
Awsome concert!
by Rob

Awsome concert! Lurun's vocals, song picks, her n her bands outfits, how she mingled with fans, the lights, the background, the stage, tidy place. Drove 3 hrs with wife n daughter. Also, it was my daughter's 1st concert n bday gift.

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(5.0)
Smooth sailing!
by Happy Brooklyn

Smooth sailing! I’m usually wary about third-party services. Hoping I get real tickets! Just kidding. Sort of. It was simple to use and GOOD prices.

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