I decided to order a firearm for my dad's birthday, and the website promised it would arrive by May 17th. Well, it's May 18th, and the status is still "fulfillment." It's been 10 days, and I'm stuck with no updates and no way to speak to a real person. There's no phone number to call, and my online inquiries just vanish into the void. I ended up giving my dad a picture of the gun instead of the real deal, which was a letdown. I’m feeling frustrated and just want it shipped now or my money back so I can find it somewhere else. This experience has been a real disappointment.