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  • Danielle Johnson reviewed
    StyleVana

    Terrible experience with Stylevana. My £120+ order from August still hasn't arrived after three weeks, and there's no tracking information. I was told it would ship in a few days, but that wasn't the case. ​Their customer support has been unhelpful and hasn't addressed my concerns, despite my repeated attempts to contact them. The delay even caused me to miss my sister's birthday, as part of the order was her gift. ​The lack of communication and poor service is unacceptable. I regret ordering from them and want to warn others to avoid Stylevana. No sign of a refund despite 3 requests, and the order still hasnt even been packed and it's been 25 days now. Order from somewhere else😡

  • KATY reviewed
    Prime Prometics

    I have written over 3 emails with only the initial response asking me to choose another product. Neither the Prime eyebrow or eyeliners were colors I was fond of. I have a brow product from Thrive that is blonde & much lighter than the Prometics products. I have asked for a refund through several email communications & there is zero response. The return policy is clearly stated but the company has only had 1 response after my first request for refund. Below is my request: "Per your return policy, please refund $84 plus tax. I have since researched online comments that are not directly on your site. I am hoping you do follow through with your stated policy of full return of under $100"

  • Nina reviewed
    StyleVana

    Never ordering from them again, their customer service is trash. They used a new courier instead of usps and the courier sent it back instead of delivering it. Stylevana keeps giving me the same bs response instead of either sending another order or refunding me. I had to dispute it with my bank