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  • Malcolm W. reviewed
    Associated Skin Care Professionals

    I called to ask whether a specific exfoliation service was covered and within state scope. The rep didn’t rush me, pulled up my state rules, and walked through how the insurance applies. I also watched a CE class later that afternoon and grabbed the downloadable consent form. Not every question has a yes answer, but they were honest about what requires extra approval. The experience felt supportive rather than salesy, which makes me more likely to renew when the time comes.

  • Fatima Jones reviewed
    Cult Beauty

    I bought a makeup bundle and one small item was missing. Support during a promo week was slow to respond. When they did, they offered a replacement or credit, which I accepted. Shipping of the fix took a few days. The site is lovely, but peak times strain service. I’ll still shop, just not during big sales.

  • Jesse Little reviewed
    IL MAKIAGE

    Quiz suggested a match that blended right in. Try-Before-You-Buy felt low risk. Return instructions were clear, but I ended up keeping it.