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  • Jasper Perry reviewed
    The Fragrance Shop

    Collect in store was smooth. The courier attempt before that went sideways with a safe place drop I didn’t approve, which made me a bit tense. The store team apologized, even though it wasn’t on them, and offered to reorder. I took the click and collect route instead and it worked. Product quality is as expected. I’ll skip home delivery next time to avoid the headache.

  • C. Barber reviewed
    Kitsch

    Reading the reviews helped, but the shampoo bar still felt a bit waxy on my thick hair. The satin pillowcase was great and I’m keeping it. Return options leaned toward credit because of the promo, which I accepted. Packaging was cute and shipping came fast. I felt mildly disappointed about the bar, but happy with the rest. It is one of those try and see situations with hair.

  • Isabel Carter reviewed
    Bamford

    Love the softness and simple cut of the knit I ordered. Sizing ran a touch different than my other pieces, so I considered an exchange. The return instructions in my account were clear, but I decided to keep it after a second try-on. International shipping took a minute, yet the quality on arrival made me smile. Pricey, yes, but the fabric and finish feel special in a way fast fashion doesn’t.