I recently stayed at a place that was a total disappointment. The photos online looked amazing, but the reality was far from it. The apartment was filthy, with broken furniture scattered around. I felt completely misled and cheated. When I reached out to the host, they couldn't be bothered to respond. To make matters worse, customer service was useless and kept giving me the runaround. It was such a frustrating experience and ruined my trip. I definitely won't be booking there again.