Reviews Summary

LuggageFree.com has a 4.8 - star rating from 6 reviews, indicating a high level of customer satisfaction!

5 stars
5 reviews
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Rating (1.0)

About company

Luggage Free, a specialty service, revolutionizes travel by offering a convenient solution to ship luggage ahead to any global destination. This unique service liberates travelers from the hassles of carrying, checking, and claiming luggage, even simplifying the customs process. With a guaranteed luggage shipping service, Luggage Free ensures a seamless and stress-free travel experience, allowing travelers to save time and navigate their journeys with ease. This innovative approach not only avoids unnecessary aggravation but also allows individuals to travel safely and in style, setting a new standard for hassle-free and sophisticated travel logistics.

Key Details:                                                                  

  • Location: The company is headquartered in West Palm Beach, Florida, United States.
  • Founders: LuggageFree.com was founded by Eric Mautner.
  • Foundation Date: The company was established in the year 2003.

Customer reviews

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(5.0)
I pondered the idea of shipping our extra

I pondered the idea of shipping our extra luggage to our final destination, avoiding the hassle of dragging extra cases during our holiday. A quick online search led me to this solution. It turned out to be more economical than paying airline fees for additional checked bags, and the delivery was surprisingly swift, beating the estimated 3-5 days. Impressed with the practicality and cost-effectiveness of this service. Solid experience overall.

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(5.0)
Embarking on a road trip from NYC to

Embarking on a road trip from NYC to Florida, we entrusted our luggage to this company. Our doorman handed it over on Thursday, and upon reaching our destination on Sunday, our bags were already at our doorstep, having arrived a few hours prior. The seamless coordination and timely delivery speak volumes about the company's reliability and efficiency. A hassle-free experience that adds a touch of convenience to our journey.

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(4.0)
Above-and-Beyond Delivery Service

My daughter's package arrived early, catching her off guard. Instead of leaving it or rescheduling, the driver took the initiative to call and deliver it to her friend's house across town. This proactive and customer-centric service exceeded expectations, showcasing a level of care and dedication that truly deserves a five-star rating. Grateful for the outstanding delivery experience!

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(5.0)
Service was quick, got my luggage

Service was quick, got my luggage home earlier than expected. But, got two emails with conflicting details about our arrival in Miami which caused confusion. Pick up process was unnecessarily complicated. They should update their info for smoother experiences next time.

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(5.0)
As usual, very quick and informed customer support.

As usual, very quick and informed customer support. They kept track of where my bag was and even fixed a double order. I rely on this service to send home extra items while I'm on extended trips to stay flexible.

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(5.0)
You guys were great!

You guys were great! Dealing with customer support nowadays can be tricky, but every time I reached out, you were fantastic. I had a deadline to meet, and I really appreciate your help—it made a big difference!

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