When I tried to cancel after testing the plan, I messaged support about billing and add-on charges that popped up in-app. The first replies looked like templates and did not address my exact question. After a couple more emails, a rep clarified the subscription window and what was refundable. Resolution was adequate, not amazing. I’d suggest documenting the plan you purchased and where you saw the pricing, because that helped move things along. The workouts are fine for structure, but the support tone made the experience feel a bit transactional.