From browsing to checkout, the site felt straightforward. Emails answered my questions about schedule access within a day. I had a login hiccup, but support reset it quickly. What stood out most was the clear workout calendar and short form cues that kept me consistent.
Ordered the wrong flex by accident. Customer service arranged a return label, checked stock, and shipped the replacement the day my parcel scanned. Email updates were timely, and the new club arrived well packed and on spec.