I walked into the store, a bit skeptical about the whole energy supplier switch. The salesperson was genuinely attentive, really listened to my gripes about my current provider. After hearing me out, he took some time to dig into the details and returned with a solid plan. He laid out everything clearly, the good and the bad, making it easy for me to weigh my options. It was refreshing to get such an honest breakdown. The benefits definitely outshone the drawbacks, so I decided to go for it. Felt like I was making a well-informed decision, not just a leap in the dark. It was a straightforward and honest experience, and I'm glad I went through with it.