Support responded quickly about PEP screening thresholds, with concise docs. They stuck to policy on data retention, which I respect even if inconvenient.
Filters for length and color made narrowing options simple. Ingredients and heat limits were clear on the product page. Checkout and tracking worked fine.
Color chart and length photos helped me choose, and checkout flagged a sale bundle for care products. Shipping was quick. Return rules are strict on opened items, but that’s standard. The cap fit matched the measurement guide.