Reviews Summary

Risebroadband.com has a 4.2 - star rating from 6 reviews, indicating a high level of customer satisfaction!

5 stars
4 Reviews
4 stars
1 review
3 stars
0 Reviews
2 stars
0 Reviews
1 stars
1 review
Rating (1.0)

About company

Rise Broadband is committed to delivering dependable high-speed Internet and phone services, facilitating connections with valued individuals and interests for their customers. Their mission plays a vital role in narrowing the digital divide by presenting rural and suburban homes and businesses across 16 states with a competitive option for quality, cost-effective connectivity. Rise Broadband stands as a reliable provider bridging the gap in digital access, enhancing communication and access to online resources for communities across their service areas.

Key Details:

  • Location: The company is headquartered in Englewood, Colorado, United States.
  • Founders: Risebroadband.com was founded by Jim O’Brien, Jeff Kohler.
  • Foundation Date: The company was established in the year 2005.

Customer reviews

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(5.0)
My installer, Lance, was great.
by WILLIAM

My installer, Lance, was great. He explained everything nicely, set up a simple password, and was just a nice guy. So far, I've been very happy with Rise Broadband.

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(5.0)
The installer struggled to
by BOBBIE

The installer struggled to find my address due to GPS errors common in my remote area. He was very polite (Kris Pickett) and apologized for not arriving on time. Once here, he quickly found the best spot for my receiver, installed it, and ensured my devices were connected before leaving.

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(5.0)
After struggling for months
by KATHRYN

After struggling for months to get internet in my barn, I finally found a solution with Big Dog's recommendation of Rise Broadband. They set up an appointment quickly, and the technician arrived punctually. The installation went smoothly, and now my internet is up and running flawlessly. I only wish I had known about Rise sooner!

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(5.0)
The installation team from
by RENE PEREZ

The installation team from Rise Broadband was punctual, professional, and provided clear explanations about the process before proceeding. They were also helpful in discussing additional extenders for optimal coverage in our two-story home.

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(4.0)
Quick initial response
by SHERRY WOODALL

Quick initial response for setup, but subsequent attempts to reach Rise Broadband have proven challenging.

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(1.0)
My experience with the service has been rather tumultuous
by SC

My experience with the service has been rather tumultuous. When we initially signed up, we had high hopes. However, the first technician scheduled to set up our service couldn't make it due to illness. We rescheduled, only to experience a second no-show without any prior notice. The inconsistency left us feeling quite frustrated. Eventually, a technician did show up, and the installation went smoothly, or so we thought. Unfortunately, our optimism was short-lived as the service stopped working after just one hour. Now, we're faced with yet another service call and the anticipation of whether they'll show up and finally resolve the issue. One silver lining in this situation has been the friendly and courteous nature of the tech support team. They've been helpful, and I appreciate their attitude. However, the overall experience has left much to be desired. I sincerely hope that the service can address these issues promptly, as it would significantly improve our perception.

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