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  • Finley M. reviewed
    Truity.com

    I asked why the paywall only shows after you finish the test. The response was polite and explained the free summary versus full report model, which I get. It still felt a bit salesy to complete everything before seeing the price. That said, the free results were informative enough to be useful. I might pay for the deeper dive on a bigger assessment later, but I wanted to flag how it lands for first-time users.

  • Troy W. reviewed
    WordsDoctorate.com

    First delivery had a few citation mismatches and a stray figure label. I flagged them with examples and the second pass came back cleaned up and consistent. That back and forth reassured me they do listen. I felt more confident once the references were tidy and the discussion flowed. Payment by stage made me feel protected. Not perfect at the start, but it got where I needed after one careful revision.

  • b. young reviewed
    Essay Done UK

    Asked about a revision scope and got a straight answer in minutes. No waffle. The change was accepted and delivered that evening. Issue closed.