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  • Kirt Belka reviewed
    Tom's Key Company

    Website claims they can make a key fob for my exact vehicle that I can program with their programmer. I Buy the service, waste 3 evenings trying to get the new FOB programmed to my vehicle. I requested for a return. They asked if I would work with their tech support before I returned the items. I sent all the information they asked for. Waited for a response. No response initially. Emailed support got a response asking for pictures of my key. Responded that their programmer wont work with my vehicle even though their website sells this service for my exact vehicle. Wait for my return label. ship items back and they refund me all but $4.68. I realize $4.68 is not a lot of money, but they provided me nothing but a waste of my time. If anything they should pay me for the 3 evenings I wasted on a service that they knew would not work when they sold it to me. How do you sell something that you know wont work, and then keep a portion of my money?

  • Peter Boehringer reviewed
    RORO USA LLC

    RoRo USA LLC was contracted and paid in full on 12/05/25 to ship my car from the USA to Angola. The content in the car made the shipping unviable. I requested cancellation of the contract 31/07/25. I did not get paid back for the services not rendered, despite almost monthly requests. Each reply had an excuse why the refund did not happen yet. The last request went without any response at all. Better Business Bureau was contacted to help with mediation. They didn’t get any response either.

  • Derek Mitchell reviewed
    Budget.com

    I rented a car from Budget in Bangor and dropped it off at Logan. A few days later, I was hit with a surprise $450 smoking fee. The kicker? Neither of us smoke. Their so-called evidence? Dust in the air vents. Seriously? I pushed back, and they knocked it down by $200, but I'm still stuck paying $250 for something I didn't do. It's just not right. Feels like they're trying to squeeze extra money out of customers for no real reason. I expected better from a company like Budget. This experience left a bad taste, and I'll definitely think twice before renting from them again.