I decided to update my sunglasses with new prescription lenses and placed an order on July 15. Things didn’t go as planned, though. The first pair came back after a week with a note saying they couldn't do the lenses because the frames were too big. I thought they’d figure that out before charging me. For the second pair, I got a message on August 4 saying the lenses weren’t right, and they needed more time to make new ones. It’s been over a month now, and I’m still in the dark. No glasses, no updates. I’m seriously regretting my choice and just want a refund and my glasses back. I’ll find another place to get them done.