Reviews Summary

Lensmart has a 3.4 - star rating from 5 reviews, indicating a low level of customer satisfaction!

5 stars
3 Reviews
4 stars
0 Reviews
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1 stars
2 Reviews
Rating (1.0)

About company

Lensmart is your destination for a diverse selection of eyeglasses tailored to meet your individual optical requirements. They strive to offer a personalized shopping experience that enables you to discover glasses that perfectly align with your unique needs. With a mission centered around providing stylish, comfortable eyeglasses featuring ergonomic designs, Lensmart is dedicated to delivering quality products at the most competitive prices. Integrity, originality, and authenticity are at the core of Lensmart's commitment to offering the highest quality eyewear options. Choose Lensmart for a combination of style, comfort, and affordability in eyeglasses that cater to your distinct vision needs.

Key Details:

  • Location: The company is headquartered in Rancho Cucamonga, United States.
  • Founders: Hao Wu is Co-Founder & Co-CEO, Lensmart.
  • Foundation Date: The company was established in the year 2020.

Customer reviews

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(5.0)
I had to change my prescription
by Elizabeth

I had to change my prescription from the one I had originally given, and I was assisted within minutes.

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(1.0)
I'm disappointed with Lens Smart.
by Taylor

I'm disappointed with Lens Smart. My order got messed up with different prescriptions, even though we only requested a change in one. The customer service team denies receiving any messages about this issue and is suggesting I pay again to get it fixed. I'm not happy with the lack of understanding, and I won't be ordering from them again.

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(1.0)
Ordered progressive lenses,
by Oleg

Ordered progressive lenses, but unfortunately, they turned out to be unusable. The mid-range area was completely missing, and the overall quality was very poor. Despite the website clearly mentioning a 15-day return policy, they declined my return request. It seems like just another scam from China. It's worth noting that all the glowing 5-star reviews appear to be fake. My advice: steer clear of this company.

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(5.0)
My prescription lens is absolutely
by Danielle D

My prescription lens is absolutely spot on, which was my biggest concern as someone who's been wearing glasses for years. The frame is not just sturdy but also surprisingly beautiful, even better than I had imagined.

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(5.0)
Lensmart's customer service
by Tebogo

Lensmart's customer service is top-notch. When my daughter's glasses broke within the 15-day refund window, I reached out via email and sent the requested pictures. Now, we're just waiting for her new pair. As a sweet bonus, they even hooked me up with a 30% discount coupon for my next purchase.

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