Reviews Summary

ZenniOptical.com has a 3.4 - star rating from 5 reviews, indicating a low level of customer satisfaction!

5 stars
2 Reviews
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0 Reviews
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1 review
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0 Reviews
Rating (1.0)

About company

At Zenni, accessibility to high-quality, affordable eyeglasses is a priority, boasting over 4,000 frames starting at just $6.95 for single-vision prescription glasses. The vast selection allows customers to express their personality with low-priced eyeglasses and sunglasses in various styles, shapes, and colors. Utilizing a virtual try-on feature, customers can preview how their chosen frames will look before making a commitment. Once an order is placed, Zenni's state-of-the-art manufacturing facility crafts each pair individually, ensuring precision and quality. With multiple shipping options, including a 3-5 Business Days Rush Delivery Service, Zenni prioritizes both customization and convenience for online eyeglass shopping.

Key Details:

  • Location: The company is headquartered in Novato, United States.
  • Founders: ZenniOptical.com was founded by Tibor Laczay and Julia Zhen.
  • Foundation Date: The company was established in the year 2003.

Customer reviews

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(5.0)
I've been buying glasses from them
by Goodman

I've been buying glasses from them for over 10 years and they never disappoint. Whenever I visit the eye doctor and get what my insurance covers, I quickly order glasses I want through Zenni with my new prescription. Even with the transition lens, it's much cheaper than adding it at the eye doctor. I can get two pairs of photochromatic lens glasses for the price of one pair at the eye doc. Zenni is definitely the best!

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(5.0)
I've purchased five pairs of glasses
by Sarah Shannon

I've purchased five pairs of glasses, and each one is crafted with precision. The accuracy of my prescription is spot-on. The additional clip-on shades are a fantastic feature. The pricing is reasonable, the quality is solid, and the delivery is swift. I'm inclined to make more orders in the future.

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(3.0)
The frames are decent, but the lenses
by Angela B

The frames are decent, but the lenses are a major letdown. They resemble coke bottles, distorting vision significantly when not looked at straight-on. Any sideways glance feels like navigating through the bottom of a bottle while intoxicated. Unfortunately, these glasses are unwearable for me due to the lens issue.

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(2.0)
My recent purchase from Zenni
by Sanchali Ganguly

My recent purchase from Zenni left me disappointed. The glasses I received are poorly fitting and extremely uncomfortable. As a loyal customer, it's disheartening to encounter such a letdown in quality. This experience has been a departure from my usual satisfaction with their products, and I hope they address these issues promptly to maintain customer loyalty.

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(2.0)
My last experience has been disappointing
by LJ

I've been a satisfied Zenni customer, but my last experience has been disappointing. The frame of my new glasses broke within a month of purchase, and the replacement pair seemed to have prescription issues. This has left me dissatisfied, and I hope for a more reliable experience in the future.

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