When I walked into the shop, the team greeted me with big smiles and a friendly hello. They were right on time, which was a great start. Each of them introduced themselves, which made the whole experience feel more personal. I really liked how they took the time to break down the plan for me. It wasn't just them doing their job—it was like we were partners, working together to make it all happen. They listened to my ideas and concerns and made me feel like my input really mattered. It was refreshing to see a team that values collaboration over just ticking off a checklist. Really felt like a team effort!