Since it was cold last night in DC, I ordered a cab for me and my visitor for a six block ride. The hotel called this company for me and, after I got in, saw he already had $10 on the meter simply for showing up. Then, I only knew the cross streets of the restaurant and he said I'd have to look it up, that he couldn't. OK, I did. Then he blasted his radio without asking if we would prefer he not. Finally, he asked what I would like to tip. None (which is very rare for me) and he actually said, "it is required." I told him it was not, and it was for service, after which he grumpily processed the payment. So, stay far away from this company as some drivers think it is acceptable to lie and try to steal from customers. BTW, if the company is interested, I can provide further details about the driver.