Reviews Summary

UsaCarShip.com has a 3.8 - star rating from 8 reviews, indicating a low level of customer satisfaction!

5 stars
4 Reviews
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2 Reviews
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1 stars
2 Reviews
Rating (1.0)

About company

USA CarShip, with over 14 years of combined experience, stands out as a leading auto transport company in the country. Utilizing innovative technologies, they provide reliable car delivery experiences, catering to customers with multiple vehicles. The dedicated team works tirelessly to ensure the highest quality of services with a commitment to customer satisfaction. Having achieved remarkable growth, USA CarShip has expanded its investment capacity, boasting a diverse stockpile of vehicles for road, highway, and rail transport. They have successfully delivered cars nationwide, establishing themselves as a trusted name in the industry.

Key Details:                                                                  

  • Location: The company is headquartered in Cumming, Georgia, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2007.

Customer reviews

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(5.0)
Zach Hector is an amazing guy to work with.
by Anonymous

Zach Hector is an amazing guy to work with. He makes the process of picking up your vehicle very easy. He's a great communicator, my process was fantastic. Thanks again.

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(5.0)
Had an awesome time with 'em, Frank
by Farmon

Had an awesome time with 'em, Frank Steven was a delight to work with, everything went smooth step by step, would defo work wit her again.

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(4.0)
Good.
by Rochelle

I was helped by Thomas. He was very attentive and concerned, on time and on point with all details. This shipping is extremely excellent. Thank you Thomas.

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(4.0)
I've been dealing with Finn from USA
by David Miller

I've been dealing with Finn from USA Carship, and I must say, he's really nice. He took the time to explain everything to me patiently when I needed to transport a car I bought from another state. He made the whole thing pretty simple. He sorted out all the arrangements with the driver and the dealership. The car got to me just two days after it was picked up, which was great because I didn't have to wait forever. The driver was friendly too and took good care of the car, treating it like his own. Overall, thanks to Finn and the folks USA Carship works with, the whole transportation process was smooth sailing. I'd definitely recommend them, especially if you can work with Finn!

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(1.0)
Steer clear of this company! We
by Anonymous

Steer clear of this company! We handed over a deposit enticed by their reasonable quote and assurance of a timely car pickup. However, on the appointed day, they claimed a lack of drivers, pushing the pickup to the next day. Subsequently, they cited a customer's family tragedy as the reason for further delay. Faced with a string of excuses, we had no choice but to seek an alternative service. Despite their failure to uphold their end of the agreement, they adamantly refused to return our deposit. To make matters worse, when my daughter posted a negative review, they unprofessionally bombarded her with calls and harassment. Avoid at all costs!

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(5.0)
I tried out a pickup and delivery
by Goldmay

I tried out a pickup and delivery service for my car, and I must say, I was quite impressed with the service. The company made the whole experience easy from beginning to end, and their prices were really reasonable. The whole thing went smoothly, and I could easily keep tabs on my delivery progress.

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(1.0)
First, we agreed on a price, but
by Otgontugs GanBaatar

First, we agreed on a price, but the broker kept trying to get me to agree to paying more. I refused. He told me they were options. Options to pay more? The driver arrived, and his trailer was in extreme disrepair. I should have never shipped my $80k new car with cars loaded that were totaled. My car arrived with over $3600 in bodywork damage. The driver pretended to cry and said there was no damage after he initially claimed there was none. The Tesla has 7 cameras that recorded everything. They said they would give me $500 for a damaged Tesla. I have retained counsel and will be pursuing legal action at my loss in the end, but it's the only way to stop companies that operate like this. The driver would not provide his CDL as he didn't have one. He did have insurance paperwork, but the company, not the insurance, refused to cover anything but $500. This is a broker and not an actual shipper. They will use cheap drivers with damaged equipment to ship your vehicle, and they will not pay for the damage they cause.

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(5.0)
Mike Ross has truly impressed me
by Viv

Mike Ross has truly impressed me with his exceptional service. When the initial quote exceeded our budget, he attentively listened to our concerns. Mike went above and beyond to find a driver that met our needs, maintaining politeness and reassurance throughout. Following the car pickup, he ensured everything proceeded smoothly. Mike's dedication and exceptional qualities as an employee have made this experience truly remarkable. I highly appreciate his efforts and the outstanding service he provided.

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