Package bounced in customs for a week. Chat replied daily with updates and offered reship if returned. Not perfect, but consistent and courteous communication.
Roberto reviewed
Appliances Direct
Waited 12 minutes to reach support about a scratched panel. Agent arranged a swap after photos. Replacement shipped once the return scanned, which took a day.
Mike E reviewed
Tophatter's Inc.
Signed up, snagged a refurbed tablet and a quirky lamp in minutes. Navigation is simple, and returns looked straightforward though I didn’t need them.