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  • Talia Keenan reviewed
    AKIRA

    Loved the denim jacket look, but the wash ran a bit different in person. I considered sending it back, then saw the store credit return policy and decided to keep it. Shipping was fine. I felt slightly boxed in on options. Fashion is on trend, policies are tighter than some rivals.

  • eleanor burke reviewed
    Myer

    Placed a mixed cart of homewares and kids’ items and chose standard delivery. Dispatch emails were prompt and tracking accurate. Everything arrived in one go with no dents, which was a relief. The range is why I buy here. When I did need to switch a size, the store helped quickly. What stood out was the communication and how easy it was to keep tabs on the parcel without refreshing a dozen times.

  • Piper Howard reviewed
    Scotland Shop

    I worried my measurements were off, so I emailed photos with the tape in place. The adviser replied with gentle corrections and confirmed the final numbers. They also suggested a sash length based on my height. The finished pieces fit beautifully. The tone was warm and knowledgeable, exactly what you want when ordering custom.