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  • Alex B. reviewed
    Myer

    Right after unboxing I spotted a security tag still on a shirt. I swung by the store and they removed it in two minutes, no hassle. The rest of the order was spot on and the prices were solid during the event. I still prefer pickup for small stuff because couriers around me can be hit or miss. Having the store option made the little hiccup a non-issue.

  • Maria Grant reviewed
    Culture Kings

    I messaged about a delayed order during a big promo. Chat was polite and explained the backlog, but it took two follow-ups to get a clear ETA. Package arrived later that week. Issue resolved, just slower than I’d hoped. Appreciate the honesty, wish response was faster.

  • Joshua O'Reilly reviewed
    Elite Mountain Supplies

    Picked up a stove and a mat. The mat shipped right away, the stove was on backorder. They emailed within a day to set expectations and offered a cancel or wait. I waited, and it arrived the next week. Everything was as described and well priced. Not perfect instant gratification, but I appreciated the honest communication and the option to split the shipment.